BritBox Status

Published by BritBox, LLC on 2024-04-17

Welcome to BritBox, the best in British TV. Created by BBC and ITV, two
powerhouses of British TV, BritBox offers the largest collection of British
mysteries, dramas, comedies, lifestyle and documentaries — all in one place.

I have a problem with BritBox

Are you having issues? Select the issue you are having below and provide feedback to BritBox.

Fix my App Errors »»

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

24 hour clock

Most reported problems

Reported Issues: 0 Comments

No reports yet! Be the first to report an issue.

Have a Problem with BritBox: The Best British TV? Report Issue

Common BritBox Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot BritBox app on iOS and Android devices. Solve all BritBox app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

BritBox iPhone Issues and Solutions

BritBox iOS app crashes, not working, errors
BritBox iOS app network issues
BritBox on iOS has black/white screen

BritBox Android App Issues and Solutions

BritBox has errors/crashing/not working
BritBox server network connectivity issues
BritBox has black screen

BritBox iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever BritBox app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix BritBox app crashes or not working on Iphone (iOS):

Close and restart the BritBox app on iPhone
Update BritBox app to the Latest Version for iOS
Uninstall and reinstall BritBox iPhone app
Update your iPhone to the latest iOS version

Fix BritBox on iPhone unable to connect to server/internet connection issues::

To resolve BritBox network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix BritBox black/white screen (blank screen) on iPhone:

Follow the BritBox iOS app troubleshooting guide Here →

BritBox Android App Issues and Solutions

Fix BritBox not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent BritBox app issues:

Force Stop the BritBox App
1. On android, goto "Settings" » click BritBox app. » click "Force Stop".

Update BritBox to the latest version on PlayStore

Clear BritBox App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "BritBox app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch BritBox.

Fix BritBox unable to contact server/ BritBox internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click BritBox » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got BritBox » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch BritBox on android.

Solve BritBox black/white screens issue on Android:

Follow the BritBox android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at BritBox, LLC, developers of BritBox.

Verified email

Contact e-Mail: [email protected]

100% Contact Match

Developer: BritBox LLC

E-Mail: [email protected]

Website: Visit BritBox Website

100% Contact Match

Developer: BritBox LLC

E-Mail: [email protected]

Website: Visit BritBox LLC Website

About this app

Start your free 7-day trial and watch across all your favorite devices, including your phone tablet, computer or your TV screen with Apple TV and Chromecast, with just one account. - British mysteries, dramas, true crime, and comedies that you can’t stream anywhere else, such as Vera, Line of Duty, Death in Paradise and classic Doctor Who. Created by BBC and ITV, two powerhouses of British TV, this app offers the largest collection of British mysteries, dramas, comedies, lifestyle and documentaries — all in one place. Please note payment will be charged to your iTunes Account at confirmation of subscription. Contact us at support@this app. com if you are experiencing any issues or have feedback.