Tropical Smoothie Cafe Status
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Problems reported in the last 24 hours
🔨🐞 Solved: verified fixes that worked!
Login fails
Payment keeps saying "contact authorization center" tried new card, google pay, reinstalling app.
📋 11 Reported Issues:
Trying to enter/scan arcade. Says location not on but it is
I purchased a new cell phone and my password will not work. I changed my password and it still won't work. I uninstalled the app and reinstalled it again with a new password and it still won't work. I have a Galaxy 23FE (Verizon). Also, it keeps popping up something about Facebook. I do not have or want a Facebook page. Hopefully, you can help me. Thanks!
the rewards i have on my app NEVER allow me to use them and the free smoothie deal keeps telling me it is not valid, even if i order food.
It’s telling me that nobody is available for delivery but I’ve delivered here a hundred times.
It's been well over 24 hours once I've scanned a receipt and it's still tell me that I can only scan 3 receipts every 24 hours
app will not allow me to put in code for my purchase
I had loaded the mobile app and deleted it by accident. I then tried to place an order on-line, and chose forgot my password, and it said there was no such email. Then I tried to create an account and it keeps saying that my phone number has been used - probably by me! I want to create an account with my mobile number which I have had ever since they came out with mobile telephones, yes I am old. What do I do? I order frequently and am not getting any benefit or rewards by doing so because I can't create an account. My cell number is: 757-536-6437. I'd really appreciate your help! Thank you.
I can’t scan my bar code and the page won’t accept my bar code - I really want the rewards
Error validating basket message for the past 3 or 4 days
App will not let me choose the delivery option. When I try to change from pickup to delivery it only flashes. Not able to switch option. I have been ordering from here for a while now with my coworkers but without being able to get delivery unfortunately I am having to order from another smoothie store. I hope you get this fixed so you don't lose other customers.
Tells me my email is invalid
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Verified email ✔✔
E-Mail: tsctechnology@tropicalsmoothie.com
Website: 🌍 Visit Tropical Smoothie Cafe Website
Privacy Policy: https://www.tropicalsmoothiecafe.com/privacy/
Developer: Tropical Smoothie Cafe
‼️ Outages Happening Right Now
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Apr 19, 2025, 11:57 AMa user from Hoffman, United States reported problems with Tropical Smoothie Cafe : Login
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Mar 17, 2025, 02:26 PM
a user from Mebane, United States reported problems with Tropical Smoothie Cafe : Login
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