Are you having issues? Select the issue you are having below and provide feedback to Tropical Smoothie Cafe.
- App glitches and crashes
- Location says open but is closed
- Credit card info rarely saved
- No way to delete credit card info inside the app or on the web site
I purchased a new cell phone and my password will not work. I changed my password and it still won't work. I uninstalled the app and reinstalled it again with a new password and it still won't work. I have a Galaxy 23FE (Verizon). Also, it keeps popping up something about Facebook. I do not have or want a Facebook page. Hopefully, you can help me. Thanks!
the rewards i have on my app NEVER allow me to use them and the free smoothie deal keeps telling me it is not valid, even if i order food.
It’s telling me that nobody is available for delivery but I’ve delivered here a hundred times.
It's been well over 24 hours once I've scanned a receipt and it's still tell me that I can only scan 3 receipts every 24 hours
app will not allow me to put in code for my purchase
I had loaded the mobile app and deleted it by accident. I then tried to place an order on-line, and chose forgot my password, and it said there was no such email. Then I tried to create an account and it keeps saying that my phone number has been used - probably by me! I want to create an account with my mobile number which I have had ever since they came out with mobile telephones, yes I am old. What do I do? I order frequently and am not getting any benefit or rewards by doing so because I can't create an account. My cell number is: 757-536-6437. I'd really appreciate your help! Thank you.
I can’t scan my bar code and the page won’t accept my bar code - I really want the rewards
Error validating basket message for the past 3 or 4 days
App will not let me choose the delivery option. When I try to change from pickup to delivery it only flashes. Not able to switch option. I have been ordering from here for a while now with my coworkers but without being able to get delivery unfortunately I am having to order from another smoothie store. I hope you get this fixed so you don't lose other customers.
Tells me my email is invalid
Complete guide to troubleshoot Tropical Smoothie Cafe app on iOS and Android devices. Solve all Tropical Smoothie Cafe app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Tropical Smoothie Cafe, LLC, developers of Tropical Smoothie Cafe.
Use TropicalSmoothieCafe to earn points toward free sips & bites, order ahead** customize menu items and more! Tropic Rewards members earn 10 points for every $1 spent when signed in and ordering in TropicalSmoothieCafe , scanning TropicalSmoothieCafe at the register or scanning the receipt after purchase.. Get a free smoothie* after your first purchase when you download TropicalSmoothieCafe and sign up for our loyalty program, Tropic Rewards(TM). Plus, get a free smoothie* after your first purchase when you sign up for Tropic Rewards™. Our menu boasts bold, flavorful better-for-you smoothies and food, including wraps, sandwiches, salads and flatbreads. Redeem points for free menu items. Install the Tropical Smoothie Cafe® app today to make ordering delicious tropic faves easy breezy. Plus, our menu items are made to order with quality ingredients. Customize your favorite smoothie and food items your way when you order in TropicalSmoothieCafe .