Sales Status
Are you having issues? Select the issue you are having below and provide feedback to Sales.
Summary of Sales Problems 😠👌🔥
- Requires "Always allow" location tracking to remember trusted devices
- Inconvenient for users who do not want to allow constant location tracking
- May require effort to function properly with all SF access points
- May require uninstalling and reinstalling the app or extension multiple times.
Have a Problem with Salesforce Authenticator? Report Issue
Common Sales Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Sales app on iOS and Android devices. Solve all Sales app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at salesforce.com, developers of Sales.
Verified email ✔✔
E-Mail: authenticator-feedback@salesforce.com
Website: 🌍 Visit Salesforce Authenticator Website
Privacy Policy: http://www.salesforce.com/company/privacy/full_privacy.jsp
Developer: Salesforce.com, inc.
Salesforce Authenticator adds an extra layer of security to your online accounts as a strong, out-of-band authentication provider. For even more convenience, Salesforce Authenticator can use location services to automatically verify from locations you trust, like your office or home. This means Salesforce Authenticator also works with third-party services that use OATH TOTP tokens. Sales sends you a push notification, and you tap 'Approve' for logins and critical actions when it's you, or 'Deny' if it's not. The codes also work as a backup authentication method if you're on a plane, or have poor connectivity. Continued use of GPS running in the background can dramatically decrease battery life. Then you need only respond to notifications when something out-of-the-ordinary happens. You can also get a verification code when you need one. Better yet, Einstein can save trusted requests for you! Rest assured, we go to great lengths to ensure minimal GPS use so that Salesforce Authenticator does not significantly impact your battery life.
