SECU app not working? crashes or has problems?

SECU Status


I have a problem with SECU

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⚠️ Most reported problems ⚠️

Not working
34.6%

Login
26.9%

Something else
19.2%

Connection
12.8%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of SECU Problems 😠👌🔥

- Top half of page disappears when making transfers

- Many bugs and glitches

- Never know when can access account

- App tells user there is an error

- App fails often

  15 Reported Issues: 😵🆘🛟🚨📢

Tim Grier
2023-03-30

Can’t open app on my phone. I tap on it and it looks like it wants to open but it’ll go back to the Homescreen.

Kimberly Asby
2023-03-28

Ever since I updated my iPhone with latest iOS 16 update. It want me me access SECU with mobile app. Screen goes black and never opens. Help I depend on this app.

Freddy Pinero
2023-03-28

Ever since I updated my iPhone 12 mini to IOS 16.4 I have not been able to use the app. When I try to use the app the screen goes blank and closes. Even after I restart my iphone and re-installed the app.

Joshua Tomlin
2022-10-30

Can't login

Isaiah Bryant
2022-09-05

Ever since the new iPhone update it straight crashes.

Telisa
2022-08-29

Ever since I updated phone to IOS 16 it hasn’t let me use the app. When I try to login the screen goes black and closes. Even after I restart my phone and re-installed the app it won’t let me do anything. I really need it fixed because the website doesn’t show transactions the same day and it’ll be out of order so I have no clue how much I really have in any of my accounts or my loan

Tee
2022-08-26

Can’t open app since iOS 16.

Cory W.
2022-08-24

My app hasn’t worked since updating to iOS 16 and I can’t access funds until this is fixed please help

Sasha Williams
2022-08-18

The app keeps crashing and i meed to move and access my money fix this please

Dajuana Edwards
2022-08-12

App barely opens when it does it just buffers and then screen goes completely black before crashing or freezing then crashing minutes later

Yolanda
2022-07-28

Tried to get to app but says it is unable to connect. I've cleared my cache, and restarted my phone twice it's not working

George T Styron
2022-07-05

mobile app crashes when you take a picture of check i need to deposit

Paul I.
2022-06-30

My app keeps crashing when I open it. I have the newest update on my phone and I’m still not able to open the app without it crashing

Dana Lollar
2022-06-26

My app keeps saying my login is wrong or that there’s an error retrieving my accounts. I know my info is right though

Demetria Bunker
2022-06-13

Trouble logging in also have been using Zelle to send and receive money to family now it doesn't work. What is going on?

Showing 1-15 of 15

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Common SECU Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SECU app on iOS and Android devices. Solve all SECU app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. SECU iPhone Issues and Solutions

  2. SECU Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at North Carolina State Employees' Credit Union, developers of SECU.


Verified email  

Contact e-Mail: [email protected]


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit SECU Website

Privacy Policy: https://www.ncsecu.org/PDF/AboutSECU/PrivacyNotice.pdf

Developer: State Employees' Credit Union




About this app

Send feedback and suggestions to appfeedback@ncsecu.