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⚠️ Most reported problems ⚠️

Login
41.7%

Connection
25.0%

Not working
16.7%

Account
8.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of ProscenicHome Problems 😠👌🔥

- The initial connection process for the app can be difficult and may require router configuration and MAC address manipulation.

- The app has many issues and needs a full redesign, particularly for the expensive vacuum.

- There is no support presence for US customers, making it difficult to claim warranty if hardware breaks.

- The vacuum may randomly reset itself and the app and vacuum may not work in sync, requiring re-pairing.

  1 Reported Issues: 😵🆘🛟🚨📢

Golan7
2022-04-14

I can't register in the app! (HTTP400) Nem tudok regisztrálni az applikációban! (HTTP400)

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Common ProscenicHome Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Shenzhen Proscenic Technology Company Limited, developers of ProscenicHome.


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Contact e-Mail: [email protected]




About this app

- Registering your account: After downloading ProscenicHome , create and register an account with your Email address. - Adding devices: Open the this app app and follow the intuitive setup procedure to pair new devices with your smartphone. - Using devices: After successfully pairing the new device, it will show up in the device list.  Simply tap the icon you wish to use and start enjoying the Proscenic smart home experience.