ProscenicHome app not working? crashes or has problems?

ProscenicHome Status

Last Updated on 2021-06-24 by Shenzhen Proscenic Technology Company Limited

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7 User reports:
App has problems

User reports 7

⚠️ Most reported problems ⚠️

Connection

37.5%

25.0%

Account

12.5%

Not working

12.5%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of ProscenicHome Problems 😠👌🔥

- The initial connection process for the app can be difficult and may require router configuration and MAC address manipulation.

- The app has many issues and needs a full redesign, particularly for the expensive vacuum.

- There is no support presence for US customers, making it difficult to claim warranty if hardware breaks.

- The vacuum may randomly reset itself and the app and vacuum may not work in sync, requiring re-pairing.

1 Reported Issues: 😵🆘🛟🚨📢

Golan7

2022-04-14

I can't register in the app! (HTTP400) Nem tudok regisztrálni az applikációban! (HTTP400)

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Common ProscenicHome Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ProscenicHome app on iOS and Android devices. Solve all ProscenicHome app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ProscenicHome iPhone Issues and Solutions

ProscenicHome iOS app crashes, not working, errors
ProscenicHome iOS app network issues
ProscenicHome on iOS has black/white screen

ProscenicHome Android App Issues and Solutions

ProscenicHome has errors/crashing/not working
ProscenicHome server network connectivity issues
ProscenicHome has black screen

ProscenicHome iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ProscenicHome app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ProscenicHome app crashes or not working on Iphone (iOS):

Close and restart the ProscenicHome app on iPhone
Update ProscenicHome app to the Latest Version for iOS
Uninstall and reinstall ProscenicHome iPhone app
Update your iPhone to the latest iOS version

Fix ProscenicHome on iPhone unable to connect to server/internet connection issues::

To resolve ProscenicHome network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ProscenicHome black/white screen (blank screen) on iPhone:

Follow the ProscenicHome iOS app troubleshooting guide Here →

ProscenicHome Android App Issues and Solutions

Fix ProscenicHome not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ProscenicHome app issues:

Force Stop the ProscenicHome App
1. On android, goto "Settings" » click ProscenicHome app. » click "Force Stop".

Update ProscenicHome to the latest version on PlayStore

Clear ProscenicHome App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ProscenicHome app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ProscenicHome.

Fix ProscenicHome unable to contact server/ ProscenicHome internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ProscenicHome » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ProscenicHome » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ProscenicHome on android.

Solve ProscenicHome black/white screens issue on Android:

Follow the ProscenicHome android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Shenzhen Proscenic Technology Company Limited, developers of ProscenicHome.

Verified email

Contact e-Mail: [email protected]

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Proscenic Website

Privacy Policy: https://appadmin-hk.proscenic.com/app-admin/privacypolicy/PrivacyPolicy.html

Developer: Shenzhen Proscenic Technology Co.,Ltd

100% Contact Match

Developer: Shenzhen Proscenic Technology Co.,Ltd

E-Mail: [email protected]

Website: 🌍 Visit ProscenicHome Website

53.85% Contact Match

Developer: Shenzhen Proscenic Technology Co.,Ltd

E-Mail: [email protected]

Website: 🌍 Visit SevizHome Website

About this app

- Registering your account: After downloading ProscenicHome , create and register an account with your Email address. - Adding devices: Open the this app app and follow the intuitive setup procedure to pair new devices with your smartphone. - Using devices: After successfully pairing the new device, it will show up in the device list. Simply tap the icon you wish to use and start enjoying the Proscenic smart home experience.