ProscenicHome Reviews

ProscenicHome Reviews

Published by on 2021-03-31

How to use ProscenicHome: - Registering your account: After downloading the
app, create and register an account with your Email address. - Adding devices:
Open the ProscenicHome app and follow the intuitive setup procedure to pair new
devices with your smartphone. - Using devices: A...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

ProscenicHome Reviews

  • By

    Great vacuum, app needs a lot of work

    Developers please read! Some really simple changes could really make this app shine. You’ve crushed all the vacuum feature buttons into the bottom 10% of the screen. WHY!?!? Make these buttons bigger (take up the whole screen!) and then put the mapping on a separate tab within the app. As for the map, make it look better and more easy to zoom and navigate. Also for some reason the map doesn’t show the entire path of travel. Fix that! These simple fixes would make this app much better.

  • By

    App is functional but not good

    Maps are constantly wiped out as are the virtual walls. That’s honestly been my biggest gripe so far. Without the virtual walls the vacuum will get stuck and it’s basically useless as it then loses all its battery and fails to clean. The map itself could be a bit smoother in performance and the virtual walls easier to resize. Add dots at the edges of the virtual wall to make it more customizable (just a suggestion).

  • By

    M7 Pro no longer works or pairs to Wi-Fi via app

    Tonight my M7 Pro was charging on its base when, all of a sudden, a voice says “welcome to your vacuum” or something like that. As if it just randomly reset itself. I opened up the app on my iPhone and the vacuum is no longer listed there. Looks like I have to pair everything again, but the app and vacuum are not working in sync. I can connect to the M7 Pro via WiFi to our in my WiFi network credentials, but it just spins until hitting 100% and then error-ing our. Odd since the vacuum will say it’s connected to my WiFi network. Overall, not pleased with my purchase anymore.

  • By

    Terrible execution

    Some features work ok, like the scheduling, self dumping, and home finding. But the app itself needs serious improvement. The M7 forgets restricted areas and the house layout randomly and often quickly after learning them. I have not gone more than a week without having to reset them, even though it remembers other settings. It needs to remember all the settings I have it set to otherwise it gets stuck on things it should be restricted from every single time it launches, getting nothing done.

  • By

    App is good for Humidifier

    There’s a lot of bad reviews on this app, I’m not sure if it’s for other products, but at least for the humidifier it’s good.... I can choose between all the settings on the unit itself in the app. It connected to my WiFi just fine. I hit the button the machine responds. It’s a simple layout, easy to understand, and it appears to work good enough for me. I like it.

  • By

    Software a pain

    The software is a pain to get the initial connection established. Might require configuration of WiFi router and MAC address manipulation. Took me 3 attempts to finally connect, moving the M7 closer to the WiFi router actually helped. And turning off other devices stealing bandwidth helped during initial connection also. Once it’s connected, the app and vacuum work well. Smartest vacuum we’ve owned, and we’ve owned a few of the more popular name brands.

  • By

    Works great

    I purchased two of the humidifiers and use this app with both of them. I’ve had no issues and everything works great. The quality of the products is too-notch and this app works great with it.

  • By

    Let’s roll out the app upgrades

    Is there plan to update the app? It’s buggy and some features sporadically work. I see that multiple maps or zoning is supported but can’t find these features in the app. Otherwise, when the robot works, it appears to do a great job compared to the previous Roomba and Samsung robots I’ve used. Virtual walls works great but tricky to set-up. An updated app would make this robot vacuum a clear winner at this price point. Rating is for app

  • By

    Pretty buggy

    Can’t do multizone cleaning properly. When creating > 2 zones the new zone gets renamed and bound to the previous zones So functionally speaking, the app only works with at most 2 zones. Half the time the map doesn’t show up and you have to hope it shows up eventually.

  • By

    Junk Software

    While the device (M7) works pretty well, the one star for the software is a gift! More often than not, the software cannot connect to the device. As far as the M7 goes, if it gets stuck somewhere, and you move it to free it, the M7 says it is not level, when it is! You have to turn the device off and back on again! This level problem appears to be another software problem in the M7.

  • By

    Loses Zones

    Very poor app, lost map once and zones 3 times in 30 days. Very frustrating having to add 5 zones every few days. Customer service non existent, phone number disconnected, slow response to emails that only request more info from you but don’t provide solutions. Vacuum had so much potential and worked well but useless without a functional app.

  • By

    App crashes

    When trying to connect the humidifier all steps work Ok until it starts to communicate and initialize the device. It crashes every time it hits 14% on the progress indicator. Can’t use the app at all. I bought the unit because I wanted to use it with Siri or Alexa

  • By


    The app works however it should allow you to control all of the functions (Alexa and Google support them), but the app only has some functions. The app does work as designed.

  • By

    Doesn’t work anymore

    I’ve got the T21 model, and it used to connect. Since the last app update, it no longer does. Poor quality control perhaps. The device is connected to the wifi just fine, I can see it connect when the device is plugged in from my APs status.

  • By


    I wish I could give zero stars. I paired my toothbrush and Bluetooth is on. Each time I go to use the app it says, “Searching for toothbrush turn bluetooth on”, but nothing happens. Thank God I am in my 30 day return period because I am considering returning this garbage.

A better way to Contact apps

You can now contact ProscenicHome customer service directly
via Email using our new site -

Contact ProscenicHome directly

Is ProscenicHome Safe?

Yes. ProscenicHome is very safe to use. This is based on our NLP (Natural language processing) analysis of over 72 User Reviews sourced from the Appstore and the appstore cumulative rating of 1.7/5 . Justuseapp Safety Score for ProscenicHome Is 41.2/100.

Is ProscenicHome Legit?

Yes. ProscenicHome is a totally legit app. This conclusion was arrived at by running over 72 ProscenicHome User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for ProscenicHome Is 41.2/100.

Is ProscenicHome not working?

ProscenicHome works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with ProscenicHome? Report Issue

Leave a comment:

Why should I report an Issue with ProscenicHome?

  1. Pulling issues faced by users like you is a good way to draw attention of ProscenicHome to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a ProscenicHome customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ProscenicHome.

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