Vélib', app officielle app not working? crashes or has problems?

Vélib', app officielle Status

Published by Vélib' Métropole on 2023-11-29

Blue bike or green bike? Vélib' is available in nearly 60 cities in the
Greater Paris area. Find a docking point, plan your bike route, view your
statistics, buy a pass or manage your account in the Vélib' app.

I have a problem with Vélib', app officielle

Are you having issues? Select the issue you are having below and provide feedback to Vélib', app officielle.

User reports:
App has problems

User reports 17

problems reported in the last 24 hours

24 hour clock

Most reported problems

Not working

47.1%

23.5%

Account

17.6%

Something else

11.8%

Reported Issues: 2 Comments

By Eddie Velez 2 years ago

Your app crashes when I'm not on wifi

By STEPHEN doyle 2 years ago

Hi...I am trying to login into my velib app before I travel to Paris on Monday but when I enter my (correct) username/password and predd "login" nothing happens. PLEASE HELP!!!!!

Common dislikes about Vélib', app officielle app

- App rarely displays accurate information regarding the bikes at the stations

- Mechanical issue caused bike to not dock correctly and account to be locked

- App won't let me use it and says I need to download the latest version, which doesn't exist

- Could not find my account

- Renewing my daily subscription wanted me to pay €90

- Lost my password, does not accept my password, and the password reset link does not work

- A couple of calls to customer service did not respond to English prompts

Have a Problem with Vélib', app officielle? Report Issue

Common Vélib', app officielle Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Vélib', app officielle app on iOS and Android devices. Solve all Vélib', app officielle app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Vélib', app officielle iPhone Issues and Solutions

Vélib', app officielle iOS app crashes, not working, errors
Vélib', app officielle iOS app network issues
Vélib', app officielle on iOS has black/white screen

Vélib', app officielle Android App Issues and Solutions

Vélib', app officielle has errors/crashing/not working
Vélib', app officielle server network connectivity issues
Vélib', app officielle has black screen

Vélib', app officielle iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Vélib', app officielle app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Vélib', app officielle app crashes or not working on Iphone (iOS):

Close and restart the Vélib', app officielle app on iPhone
Update Vélib', app officielle app to the Latest Version for iOS
Uninstall and reinstall Vélib', app officielle iPhone app
Update your iPhone to the latest iOS version

Fix Vélib', app officielle on iPhone unable to connect to server/internet connection issues::

To resolve Vélib', app officielle network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Vélib', app officielle black/white screen (blank screen) on iPhone:

Follow the Vélib', app officielle iOS app troubleshooting guide Here →

Vélib', app officielle Android App Issues and Solutions

Fix Vélib', app officielle not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Vélib', app officielle app issues:

Force Stop the Vélib', app officielle App
1. On android, goto "Settings" » click Vélib', app officielle app. » click "Force Stop".

Update Vélib', app officielle to the latest version on PlayStore

Clear Vélib', app officielle App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Vélib', app officielle app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Vélib', app officielle.

Fix Vélib', app officielle unable to contact server/ Vélib', app officielle internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Vélib', app officielle » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Vélib', app officielle » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Vélib', app officielle on android.

Solve Vélib', app officielle black/white screens issue on Android:

Follow the Vélib', app officielle android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Vélib' Métropole, developers of Vélib', app officielle.

91.3% Contact Match

Developer: Vélib' Métropole

E-Mail: [email protected]

Website: Visit Vélib', app officielle Website

About this app

Vélib' is available in nearly 60 cities in the Greater Paris area. Find a docking point, plan your bike route, view your statistics, buy a pass or manage your account in the Vélib' app.