Vélib', app officielle app not working? crashes or has problems?

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113 User reports:
App has problems
 User reports 113

⚠️ Most reported problems ⚠️
Not working
42.6%

Login
29.6%

Crashes
18.3%

Account
5.2%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Vélib', app officielle Problems 🔥

- App rarely displays accurate information regarding the bikes at the stations

- Mechanical issue caused bike to not dock correctly and account to be locked

- App won't let me use it and says I need to download the latest version, which doesn't exist

- Could not find my account

- Renewing my daily subscription wanted me to pay €90

- Lost my password, does not accept my password, and the password reset link does not work

- A couple of calls to customer service did not respond to English prompts

📋 2 Reported Issues:

E
Eddie Velez 2022-04-16

Your app crashes when I'm not on wifi

S
STEPHEN Doyle 2022-03-16

Hi...I am trying to login into my velib app before I travel to Paris on Monday but when I enter my (correct) username/password and predd "login" nothing happens. PLEASE HELP!!!!!

Showing 1-2 of 2 reported issues:

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Common Vélib', app officielle Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Vélib', app officielle iPhone Issues and Solutions

  2. Vélib', app officielle Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: dev@smovengo.fr

Website: 🌍 Visit Vélib' (official appli) Website

Privacy Policy: https://www.velib-metropole.fr/mentions-legales-android

Developer: Vélib' Métropole




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