HELBLING Media app not working? crashes or has problems?

HELBLING Media Status

Last Updated on 2024-10-11 by Helbling Verlagsgesellschaft m.b.H

I have a problem with HELBLING Media

Are you having issues? Select the issue you are having below and provide feedback to HELBLING Media.

Read all Solutions

Fix Now in One Click

👨🏻‍👩🏻‍👦🏻‍👦🏻
9 User reports:
App has problems

User reports 9

⚠️ Most reported problems ⚠️

Not working

66.7%

Connection

33.3%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with HELBLING Media? Report Issue

Common HELBLING Media Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot HELBLING Media app on iOS and Android devices. Solve all HELBLING Media app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

HELBLING Media iPhone Issues and Solutions

HELBLING Media iOS app crashes, not working, errors
HELBLING Media iOS app network issues
HELBLING Media on iOS has black/white screen

HELBLING Media Android App Issues and Solutions

HELBLING Media has errors/crashing/not working
HELBLING Media server network connectivity issues
HELBLING Media has black screen

HELBLING Media iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever HELBLING Media app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix HELBLING Media app crashes or not working on Iphone (iOS):

Close and restart the HELBLING Media app on iPhone
Update HELBLING Media app to the Latest Version for iOS
Uninstall and reinstall HELBLING Media iPhone app
Update your iPhone to the latest iOS version

Fix HELBLING Media on iPhone unable to connect to server/internet connection issues::

To resolve HELBLING Media network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix HELBLING Media black/white screen (blank screen) on iPhone:

Follow the HELBLING Media iOS app troubleshooting guide Here →

HELBLING Media Android App Issues and Solutions

Fix HELBLING Media not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent HELBLING Media app issues:

Force Stop the HELBLING Media App
1. On android, goto "Settings" » click HELBLING Media app. » click "Force Stop".

Update HELBLING Media to the latest version on PlayStore

Clear HELBLING Media App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "HELBLING Media app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch HELBLING Media.

Fix HELBLING Media unable to contact server/ HELBLING Media internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click HELBLING Media » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got HELBLING Media » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch HELBLING Media on android.

Solve HELBLING Media black/white screens issue on Android:

Follow the HELBLING Media android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Helbling Verlagsgesellschaft m.b.H, developers of HELBLING Media.

About this app

The HELBLING Media App offers you quick and easy access to additional media for HELBLING course books, readers and sheet music for both teachers and learners. HELBLINGMedia saves information about the title in the memory of the mobile device and therefore needs access to the local memory. HELBLINGMedia needs access to the device’s camera to scan codes. Audio (playbacks, recordings of texts, songs, etc. ), videos, tutorials, additional pictures and tests: you’ve got everything at your fingertips! Scan the barcode in your book or enter the scratch code into the code field in HELBLINGMedia . 3. That’s it! Titles that are already supported by the HELBLING Media App are marked with a Media App icon. 2. You have instant access to all the additional content. The media content is streamed. HELBLINGMedia doesn’t collect any personal data. We recommend using Wi-Fi. There are no in-app purchases and no hidden costs.