TfL Go app not working? crashes or has problems?

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I have a problem with TfL Go

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21 User reports:
App has problems
 User reports 21

⚠️ Most reported problems ⚠️
Connection
34.6%

Not working
34.6%

Something else
19.2%

Crashes
11.5%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of TfL Go Problems 🔥

- Shows lines that are disrupted as if they were working normally

- No option to give this app negative stars

- Worse than useless

📋 5 Reported Issues:

J
Joan Richardson 2025-03-25

I downloaded TfL Go for Android on my Samsung Galaxy. Get message "TfL Go" has stopped. Close app"

W
Wenzhe Chen 2023-12-04

I have no idea why but the Tfl Go App just will not recommend I use the Overground for where I am and directs me to use a series of buses, walking, train and tube to circumvent a direct journey of a few stops. Why? The Overground is not affected by the rail strikes, nor the day-after-strike delays. There is engineering work on the line but only after 22:15 during the night. I am wanting to travel from Anerley to Shadwell 11 stops tomorrow morning from 6:25am on the Overground. Other apps such as CityMapper seem to work fine and tells me to use the Overground as normal. I just don't trust the app anymore.

I
Ian Hernandez 2023-08-26

Creative account set it all up with all the relevant details I received an email in my trash box and there's no link to send to be able to create the account seems to be a serious problem with this Plus every time I use it without the account you keep coming back and giving me fines when I paid already get it sorted get back to me let me know what the hell's going on im fed up with it

D
Derek Jewitt 2022-07-23

Can't scroll down page on website using laptop and firefox. Other websites ok.

⚠️ Troubleshoot | Report Issue ⚠️
M
Mary Graham 2022-06-14

Only showing bus directions since a bout 19.00 hours 133 June 2022

Showing 1-5 of 5 reported issues:

Have a Problem with TfL Go: Live Tube, Bus & Rail? Report Issue




Common TfL Go Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. TfL Go iPhone Issues and Solutions

  2. TfL Go Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: tflappfeedback@tfl.gov.uk

Website: 🌍 Visit TfL Go Website

Privacy Policy: https://tfl.gov.uk/corporate/privacy-and-cookies/tfl-go

Developer: Transport for London (TfL)




‼️ Outages Happening Right Now

  • Apr 03, 2025, 07:58 AM

    a user from London, United Kingdom reported problems with TfL Go : Not working

  • Mar 25, 2025, 06:15 PM

    a user from Victoria, Canada reported problems with TfL Go : Not working

  • Mar 01, 2025, 10:14 AM

    a user from Glasgow, United Kingdom reported problems with TfL Go : Not working

  • Feb 25, 2025, 02:53 PM

    a user from Zagreb, Croatia reported problems with TfL Go : Crashes

  • Feb 16, 2025, 10:34 AM

    a user from Canary Wharf, United Kingdom reported problems with TfL Go : Not working

  • Feb 13, 2025, 06:08 PM

    a user from Lewisham, United Kingdom reported problems with TfL Go : Not working

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