HERE WeGo Maps & Navigation app not working? crashes or has problems?

HERE WeGo Maps & Navigation Status

Published by on 2023-12-14

Welcome to the new HERE WeGo! HERE WeGo is a free navigation app that guides
local and global travelers on journeys both familiar and foreign. The app now
has a fresh, new design and clearer, easier to use navigation.


I have a problem with HERE WeGo Maps & Navigation

Are you having issues? Select the issue you are having below and provide feedback to HERE WeGo Maps & Navigation.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Not working
71.6%

Crashes
15.6%

Something else
15.6%

Connection
5.0%


Reported Issues: 22 Comments

By Michael Tratt   1 week ago


I have been using this App for many years. When I open it now, it takes a long time to open. It asks me to wait and then opens after a while. Why is it so slow to open?

By Jef Leemans   2 months ago


Here wego on moto g100 I cannot download offline maps. Even the world map is not loaded when installing the app and the screen remains black, except for het location arrow/circle. I have restarted the phone, reinstalled the app several times but it does not show the basic map. When trying to download offline maps the app says no internet connection, although the phone works fine with online and offline OSmand and Google maps. In the past Here wego worked fine for me, simple and reliable, but now I am getting tired of it. Any solution or similar experience? thanks

By Matt Pulve   3 months ago


My 'Here We Go' 2.0 app on my Android device stopped responding and was not able to downloading offline map updates at the end of 2023. I am assuming there may have been a significant map update, or they completely stopped supporting the 2.0 software up till the end of 2023. Fortunately, I had another android device that I copied the offline maps 'Android\data\com.here.app.maps\files\.here-maps' using a USB drive. It appears as though we can no longer get an new map updates past the end of 2023 and will eventually become obsolete to use this old app. Unless 'Here We Go' 2.0 allows map updates I am looking into other offline maps similar to google maps as an alternate option to use for now. If anyone else has any other recommendations or fixes to this issue, it looks like this is the end of any updates to use the 'Here We Go' 2.0 app.

By Jorel Paul   6 months ago


Doesn't work on Android Car Stereo. Set up my radio with GPS and downloaded offline maps. I get a message saying 'waiting for GPS'. Crap navigation app.

By Greg Smith   6 months ago


When changing from walking mode to driving mode, WeGo appears to change mode, but does not. In fact I have to reboot my phone to make it work again. This has now happened 3 times. Running on Vivo phone

By William Francis Pritchard   7 months ago


Here we go on iPhone IOS 17 beta Connected via Bluetooth to car audio, nothing but loud squelch, but no voice audio.

By Mariusz Sobiesiak   7 months ago


I have android radio with GPS (separate signal receiver) and Navigation HereWeGo. I downloaded the maps, choose the destination and HereWeGo showed me the route. Great!. I started the journey and.... waiting for GPS. I checked GPS, it shows satellites and my location (coordinates) and even height above the sea level, so it worked (no doubt). I checked HereWeGo settings but it looked it was limited access, as I could not change language even I deleted the existing one (so I have none now). It didn't show me any language to choose. How to fix it, make HereWeGo to see/get current location from GPS and add language or languages of my choice?

By Nichita   9 months ago


Hello, I have 2 chrome browsers on 2 pcs( same browser version). On one I can open the web app at wego.here.com and I see the maps and all elements of the site. On another pc, at the same address chrome shows only an empty page, and I cannot figure what is the problem, or what is the difference between the two pc/environments... Can you find any logic explanation? Am I missing some clouds libraries on the pc where is not working? Or do I need to installl some other tools? Thank you!

By Tony   9 months ago


On Android 14 Google Pixel 7A the "Here We Go" app opens, displays its splash screen, and then minimizes to the background. Will not stay open on my phone. Delete cache, all storage, and reinstall the app have no effect.

By Tom Porpiglia   1 year ago


Does not transmit audio to paired/connected car radio when Bluetooth is enabled and does not play audio over the phone and shouldn't. Transmits audio to other paired/connected devices. Phone is Samsung Galaxy S10

By Magic-Mumford   1 year ago


Waste of space. I came here to ask a question not press a button.

By Andrew brown   1 year ago


App keeps crashing, works for a few minutes then crashrs restatt does it again, have reinstalled makes no diferance, used to work ok, cannot find a so, ution for this problem.

By Ryan Dsilva   1 year ago


Doesn't work on my android device, crashes all the time

By Bill Ferreira   1 year ago


Deleted all maps and when attempting to download new maps get error "download stopped, try again"

By Isabelle Destiné   1 year ago


When I am in my car it does not connect to Bluetooth

By Mahmood   1 year ago


We go not connected in order to do challenges sometimes connected when green and mostly disconnected . So unable o complete challenges, why is this so?

By Mahmood   1 year ago


We go not connected in order to do challenges sometimes connected when green and mostly disconnected . So unable o complete challenges, why is this so?

By Ed Friesen   1 year ago


Can not save more than one location as a favorite along the same highway. Android 10 and wego release June 8,2022

By Ian Miller   1 year ago


When getting directions it says not supported in your Region

By AK   1 year ago


Hi, For the latest version of the app (the June update), it keeps on crashing everything I open it. I reinstalled the app but the problems seemed to stay. The app ran smoothly before the update.

By Yuri Gerner   1 year ago


Hi, I started to experience Bluetooth issues when using my Here wego new phone with Android 11 in the car. Phone is paired with car Bluetooth and I can make and receive calls without problems. Another navigation app Magic Earth Bluetooth voice guidance working fine through car voice. Seems Bluetooth is getting actually connected to car voice as voice guidance stopped coming from the phone but no voice heard (muted). When I turn car Bluetooth off phone voice coming back. Bluetooth switch on Here wego settings turned on. What might be the problem? Thank you

By Ed Scott   2 years ago


31Mar22- ios 14.8 : Using HereWeGo for years. Actual problems: No more Map updates since several months ... why? (There have been frequent updates in the past). The App does not find ANY(!) destination if its set to Offline. I have to go online first, then set the destination, after that I can go back to offline for navigation. BUT !! : No verbal mentioning of cities, highway names, ... while navigating. Just direction - commands like : left, right, 3rd exit, ... a.s.o. What happened ?


Common dislikes about HERE WeGo Maps & Navigation app

- Voice is a bit weird

- Too sensitive to speed limit

- Speed limit not always up to date

- Update changed setup and deleted previous downloads

- Update not well received by users



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Common HERE WeGo Maps & Navigation Problems & Solutions. Troubleshooting Guide


   



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About this app

HERE WeGo is a free navigation app that guides local and global travelers on journeys both familiar and foreign.  HERE WeGo also works with Apple CarPlay® so you can enjoy world-class navigation in your car's built-in display.  Enjoy a more carefree journey and reach your destination effortlessly, however you need to get there.  Want to save your mobile data and stay on course even without an internet connection when travelling?  Download a map of a region, country or continent and complete your journey while staying totally offline.  Stay tuned, and don't forget to send your feedback to appsupport@here. com.  Or use turn-by-turn voice guidance with accurate driving directions and go by car.  Simply add waypoints to your routes and HERE WeGo guides you there.  Need to make an extra stop or want to go a specific way?  Save them in a collection to stay organized and find them easier.  HEREWeGoMapsNavigation now has a fresh, new design and clearer, easier to use navigation.  You can even find parking at your destination and get guided directly to it.  Get there on foot with easy-to-follow walk guidance.  Or use shortcuts to get directions to them in one click.  Take public transport in more than 1,900 cities around the world.  Visit the same places often? 



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