Contact TfL Go Support
Company Name: TfL
About: Travel confidently around London with maps and live travel updates on our
official TfL app. Check live arrival times for Tube, London Overground, DLR, TfL
Rail and Thameslink trains as well as Trams and Emirates Air Line.
TfL Go Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of TfL
Verified email ✔✔
E-Mail: tflappfeedback@tfl.gov.uk
Website: 🌍 Visit TfL Go Website
Privacy Policy: https://tfl.gov.uk/corporate/privacy-and-cookies/tfl-go
Developer: Transport for London (TfL)
2 Most reported problems 😔💔
This app will cause you to miss appointments
by London Tube Commuter 4563
In London, this app shows lines that are disrupted (happens often) as if they were working normally.
Check tfl.gov.uk instead.
There should be an option to give this app negative stars. Worse than useless.
Very limited
by Freaq Trav
Could use more offline functionality. More functionality from the website. Hard to see the advantage of this versus Google or Apple Maps.
Have a Problem with TfL Go: Live Tube, Bus & Rail? Report Issue
Why should I report an Issue with TfL Go: Live Tube, Bus & Rail?
- Pulling issues faced by users like you is a good way to draw attention of TfL Go: Live Tube, Bus & Rail to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a TfL Go: Live Tube, Bus & Rail customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using TfL Go: Live Tube, Bus & Rail.
