Otus app not working? crashes or has problems?

Otus Status

Last Updated on 2022-01-11 by Otus LLC

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Common Otus Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Otus app on iOS and Android devices. Solve all Otus app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Otus iPhone Issues and Solutions

Otus iOS app crashes, not working, errors
Otus iOS app network issues
Otus on iOS has black/white screen

Otus Android App Issues and Solutions

Otus has errors/crashing/not working
Otus server network connectivity issues
Otus has black screen

Otus iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Otus app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Otus app crashes or not working on Iphone (iOS):

Close and restart the Otus app on iPhone
Update Otus app to the Latest Version for iOS
Uninstall and reinstall Otus iPhone app
Update your iPhone to the latest iOS version

Fix Otus on iPhone unable to connect to server/internet connection issues::

To resolve Otus network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Otus black/white screen (blank screen) on iPhone:

Follow the Otus iOS app troubleshooting guide Here →

Otus Android App Issues and Solutions

Fix Otus not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Otus app issues:

Force Stop the Otus App
1. On android, goto "Settings" » click Otus app. » click "Force Stop".

Update Otus to the latest version on PlayStore

Clear Otus App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Otus app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Otus.

Fix Otus unable to contact server/ Otus internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Otus » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Otus » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Otus on android.

Solve Otus black/white screens issue on Android:

Follow the Otus android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Otus LLC, developers of Otus.

50% Contact Match

Developer: Optus Mobile Pty Ltd

E-Mail: [email protected]

Website: 🌍 Visit My Optus Website

About this app

This mobile app is designed to provide teachers, students, and families with mobile access to select components of the this app Student Performance Platform. this app is a learning platform that combines LMS, Assessment, and Data tools in a single solution so that you can support student learning, no matter where you are.