TrackFit Status

Last Updated on 2023-08-15 by Shenzhen Elink Things Co., Ltd

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14 User reports:
App has problems

User reports 14

⚠️ Most reported problems ⚠️

Connection

28.6%

Not working

28.6%

21.4%

Crashes

14.3%

problems reported in the last 24 hours

24 hour clock ⏰

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Common TrackFit Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot TrackFit app on iOS and Android devices. Solve all TrackFit app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

TrackFit iPhone Issues and Solutions

TrackFit iOS app crashes, not working, errors
TrackFit iOS app network issues
TrackFit on iOS has black/white screen

TrackFit Android App Issues and Solutions

TrackFit has errors/crashing/not working
TrackFit server network connectivity issues
TrackFit has black screen

TrackFit iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever TrackFit app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix TrackFit app crashes or not working on Iphone (iOS):

Close and restart the TrackFit app on iPhone
Update TrackFit app to the Latest Version for iOS
Uninstall and reinstall TrackFit iPhone app
Update your iPhone to the latest iOS version

Fix TrackFit on iPhone unable to connect to server/internet connection issues::

To resolve TrackFit network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix TrackFit black/white screen (blank screen) on iPhone:

Follow the TrackFit iOS app troubleshooting guide Here →

TrackFit Android App Issues and Solutions

Fix TrackFit not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent TrackFit app issues:

Force Stop the TrackFit App
1. On android, goto "Settings" » click TrackFit app. » click "Force Stop".

Update TrackFit to the latest version on PlayStore

Clear TrackFit App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "TrackFit app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch TrackFit.

Fix TrackFit unable to contact server/ TrackFit internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click TrackFit » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got TrackFit » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch TrackFit on android.

Solve TrackFit black/white screens issue on Android:

Follow the TrackFit android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Shenzhen Elink Things Co., Ltd, developers of TrackFit.

About this app

this app connects your iOS device to a Bluetooth-enabled body fat scale via Bluetooth 4. 0, allowing you to view physical health indicators (eg, weight, BMI, muscle, water, protein, visceral fat, bone mass, etc. ) through TrackFit . this app integrates HealthKit to sync your fitness results to the Apple HealthKit app. Before using this feature, you will be prompted to authorize and support iPhone 4S and above.