Contact TrackFit

Contact TrackFit Support

Published by on 2023-08-15

About: TrackFit connects your iOS device to a Bluetooth-enabled body fat scale via
Bluetooth 4.0, allowing you to view physical health indicators (eg, weight, BMI,
muscle, water, protein, visceral fat, bone mass, etc.



How to Contact TrackFit Customer Service/Support

TrackFit Contact Information

Listed below are our top recommendations on how to get in contact with TrackFit. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact TrackFit. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



100% Contact Match

Developer: Shenzhen ElinkThings Co.,Ltd

E-Mail: [email protected]

Website: Visit TrackFit Website








Reported Issues: 3 Comments

2.1 out of 5

By Soccer Andi


Horrible birthday present

I was so excited to get a fit track scale for my birthday! I have been wanting one for a few years! I wish I would have seen that the app is garbage before asking for it! The app doesn’t save any info…. I can get my weight and that is it! Nothing else will ever show up. It spins and spins saying to stay on the device! And then when I step off it won’t even save my weight! So without the app telling you the info, the scale only shows your weight so it is a complete waste with this app that does nothing! Super frustrated!



By J.J.C.H.


Do not buy

Had this scale for a few yrs now and in the beginning it was great!! Then one day my husband and I lost all our info and our phone and scale has never connected again it’s just now a very expensive scale!! Do not buy it. And if you have one do not let your phone update the app!! 2 yrs of just a scale is very upsetting



By xECheco


Forced obsolescence

Had this product for several years, each time the app updates it gets worse, and now I lost all my historical progress. It would be nice to have a device from a non-greedy corporation but if that existed CEOs wouldn’t be driving luxury sport cars. I’m never buying from this company again.




Have a Problem with TrackFit? Report Issue

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Why should I report an Issue with TrackFit?

  1. Pulling issues faced by users like you is a good way to draw attention of TrackFit to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a TrackFit customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using TrackFit.


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