Contact TrackFit Support
Company Name: Shenzhen Elink Things Co., Ltd
About: TrackFit connects your iOS device to a Bluetooth-enabled body fat scale via
Bluetooth 4.0, allowing you to view physical health indicators (eg, weight, BMI,
muscle, water, protein, visceral fat, bone mass, etc.
TrackFit Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: support@getfittrack.com
Website: 🌍 Visit Hume Website
Privacy Policy: https://getfittrack.com/pages/privacy-policy
Developer: FitTrack
3 Most reported problems 😔💔
Worse scale app
by Kkkttt526
This app is ridiculous! Other than body weight not a thing changes. It’s been months and every day my water % along with everything else is the SAME!! The app is a waste of time u less you want to track your weight. Overall, the scale and app have been a big disappointment. I’m sure there are better fitness scales out there! Would not recommend this one!
App won’t recognize Bluetooth is on
by Giga Knightmare
This app is so horribly designed that it can’t even use Bluetooth correctly. It is embarrassing and it makes the fit track scale worthless. You guys need to level up and do better.
Time to update the app
by S-Starr
Love my scale and the app worked great with it up until last week when I could no longer pair it…It just says “searching”,,,So disappointing
Have a Problem with TrackFit? Report Issue
Why should I report an Issue with TrackFit?
- Pulling issues faced by users like you is a good way to draw attention of TrackFit to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a TrackFit customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using TrackFit.
