Banner Health Status

Last Updated on 2024-11-14 by Banner Health

I have a problem with Banner Health

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⚠️ Most reported problems ⚠️

Not working

39.1%

Crashes

26.1%

Something else

17.4%

Account

8.7%

24 hour clock ⏰

Kimberly Matthews 2023-07-25

I can’t even open the app. It closes he second I launch it.

Hope Whitney 2023-03-18

The app shows up on my iPhone. Although logs me out as soon as I open it.

Peter Montez 2022-12-07

Your website is not allowing me to open medical records or messages. I have not been able to open any of them for the last two days.

Madeline Wilson 2022-11-30

Not letting me open to leave message or see chart

Showing 1-4 of 4 reported issues:

Common Banner Health Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Banner Health network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Banner Health App
1. On android, goto Settings » Banner Health » click [Force Stop]

Clear Banner Health App Cache and Data:
1. On android, goto Settings » Apps » Banner Health » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Banner Health.

On android, goto Settings » Apps or Manage Apps tab.
Click Banner Health » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Banner Health » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Banner Health