LA Wallet app not working? crashes or has problems?

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29 User reports:
App has problems
 User reports 29

⚠️ Most reported problems ⚠️
Something else
34.1%

Not working
31.8%

Crashes
27.3%

Login
4.5%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 15 Reported Issues:

M
Melissa Doyle 2023-11-08

Won’t update my last Covid vaccine from 9.25.23

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Bruce Sparks 2023-10-02

I keep getting Oops, it's taking longer than expected to load. Please try again later. Plus DL is missing completely. How do I fix it?

L
Lawrence Moeller 2023-04-07

It won't keep me logged in. I have to go through the whole login routine every time. If I need it 6 months from now, I won't remember my password. What good is it. Love the fingerprint thing. Why can't that be good enough?

J
Jay White 2023-02-10

New iPhone 14 Pro, iOS 16.3: LA Wallet immediately crashes after showing the pin screen. Worked fine on previous iPhone 11.

⚠️ Troubleshoot | Report Issue ⚠️
S
Stephen Snith 2023-01-06

iPhone 14 Pro, iOS 16.2: LA Wallet immediately crashes after showing the pin screen. Works fine on iPad Pro with iPad OS 16.2

A
Alton Wateick 2023-01-05

flashes and will not let me sign in - then app closes.

W
William Weales 2022-12-07

When I attempt up open LA wallet it opens and closes immediately (within 3-5 seconds).

M
Mul Joe 2022-08-27

Smart health does not work

J
Jacqueline Brown 2022-07-05

I'm locked out of my lawallet account

⚠️ Troubleshoot | Report Issue ⚠️
E
Ernest Barrilleaux 2022-06-16

Yes I can't login to my account. Says wrong username or password. Plz send me a reset link to this email erniebarrilleaux@redacted

A
Aleisha Jones 2022-05-30

My ID picture isn't loading for view in the app

G
Gary 2022-05-29

OPENED LA WALLET JUST TO MAKE SURE IT WORKS BEFORE ITS NEEDED. TELLS ME I NEED TO REINSTALL MY DRIVERS LICENSE #. TRIED THAT & ITS THAT OOPS CRAP!!! NOT HAPPY...........

B
Brenda P Hebert 2022-04-20

I just got a new phone and now when I try to log in it gives the message “Oops an error has occurred”. I have tried all options such as forgot password, deleting the app and reinstalling. I still get the same message. Who do you contact for help?

A
Anneliese Britton 2022-04-04

Couldn't remember my password so I reset it. Now LA Wallet tells me that this license is linked to another account. Now I can't do anything with it. Keeps kicking me back to "add license"

⚠️ Troubleshoot | Report Issue ⚠️
A
Antonio B Condley 2022-03-09

my LA Wallet had stopped displaying my COVID vaccination information.

Showing 1-15 of 15 reported issues:

Have a Problem with LA Wallet? Report Issue




Common LA Wallet Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. LA Wallet iPhone Issues and Solutions

  2. LA Wallet Android App Issues and Solutions


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