LA Wallet Status
Are you having issues? Select the issue you are having below and provide feedback to LA Wallet.
10 Problems reported in the last 24 hours
🔨🐞 Solved: verified fixes that worked!
tap to view not working
La wallet crashing on iphone 16 with 18.1
📋 15 Reported Issues:
Won’t update my last Covid vaccine from 9.25.23
I keep getting Oops, it's taking longer than expected to load. Please try again later. Plus DL is missing completely. How do I fix it?
It won't keep me logged in. I have to go through the whole login routine every time. If I need it 6 months from now, I won't remember my password. What good is it. Love the fingerprint thing. Why can't that be good enough?
New iPhone 14 Pro, iOS 16.3: LA Wallet immediately crashes after showing the pin screen. Worked fine on previous iPhone 11.
iPhone 14 Pro, iOS 16.2: LA Wallet immediately crashes after showing the pin screen. Works fine on iPad Pro with iPad OS 16.2
flashes and will not let me sign in - then app closes.
When I attempt up open LA wallet it opens and closes immediately (within 3-5 seconds).
Smart health does not work
I'm locked out of my lawallet account
Yes I can't login to my account. Says wrong username or password. Plz send me a reset link to this email erniebarrilleaux@redacted
My ID picture isn't loading for view in the app
OPENED LA WALLET JUST TO MAKE SURE IT WORKS BEFORE ITS NEEDED. TELLS ME I NEED TO REINSTALL MY DRIVERS LICENSE #. TRIED THAT & ITS THAT OOPS CRAP!!! NOT HAPPY...........
I just got a new phone and now when I try to log in it gives the message “Oops an error has occurred”. I have tried all options such as forgot password, deleting the app and reinstalling. I still get the same message. Who do you contact for help?
Couldn't remember my password so I reset it. Now LA Wallet tells me that this license is linked to another account. Now I can't do anything with it. Keeps kicking me back to "add license"
my LA Wallet had stopped displaying my COVID vaccination information.
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Common LA Wallet Problems & Solutions. Troubleshooting Guide
Contact Support
Verified email ✔✔
E-Mail: [email protected]
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Developer: Google LLC
‼️ Outages Happening Right Now
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Mar 29, 2026, 02:11 PMa Windows user from Bixby, United States reported problems with LA Wallet : Not working
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Feb 03, 2026, 02:51 PM
a Windows user from Baton Rouge, United States reported problems with LA Wallet : Not working
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Feb 03, 2026, 01:42 AM
a iOS user from Crowley, United States reported problems with LA Wallet : Login
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Feb 03, 2026, 01:42 AM
a iOS user from Crowley, United States reported problems with LA Wallet : Login
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Nov 18, 2025, 09:34 PM
a Windows user from Lafayette, United States reported problems with LA Wallet : Crashes
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Nov 12, 2025, 09:36 PM
a Windows user from Bossier City, United States reported problems with LA Wallet : Login
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Oct 08, 2025, 09:15 PM
a Windows user from Harvey, United States reported problems with LA Wallet : Login
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Oct 08, 2025, 07:22 PM
a iOS user from Dallas, United States reported problems with LA Wallet : Login
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Aug 26, 2025, 01:48 PM
a iOS user from Metairie, United States reported problems with LA Wallet : Not working
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Jun 20, 2025, 11:08 PM
a AndroidOS user from Dallas, United States reported problems with LA Wallet : Account
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