LA Wallet Reviews

LA Wallet Reviews

Published by on 2024-11-13

🏷️ About: LA Wallet will allow you to keep a digital representation of your current Louisiana-issued state ID or driver's license. The app will generate a unique image that is 100% Legal for driving purposes per Louisiana law of Act 625 of the 2016 session and approved by the Louisiana ATC for age-restricted purchases at various local restaurants, bars, and retail outlets.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
43.3%

😎👌🔥 Positive experience
39.7%

🙄💅🫥 Neutral
16.9%

~ from Justuseapp.com NLP analysis of 1,010 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Great for people with low back pain who take their wallet out of their back pocket

- Always have license with you when you have your phone

- App developer tweaked it and now it immediately scans and uploads license

- Uploads Covid-19 vaccinations and booster

- Accepted by LA State police in lieu of physical drivers license

- Bars are catching on as well



Read 27 Customer Service Reviews 👿🤬😡😠💢😤

3.4 out of 5

Nope not happing

2022-05-23

When I first saw this I was like wow this would come in handy if I forget my wallet book at home, but when you get into the you have to PAY to have your license in what they call a digital license. Nope not happing I already paid for my license I should have to pay more just to have it on here in a digital file for the cops to recognize it as a drivers license.

Should have know the state would just want to nickel and dime us. This should be a feature we shouldn’t have to pay for. It should come as an opinion for those of who pay to get and renew our drivers license. Deleting this useless app.

Need to Upload LA Covid Vax but Still Have Out of State License

2022-06-24

I am currently a New Orleans resident. Own my home. Moved to NOLA a few months ago, and received my Covid Vaccine in NOLA, which I would like to upload here. I still, however, have my out-of-state license. Please don’t tell me that I have to change my DL in order to use LAWallet and upload my Covid vaccination.

Now the developer has responded that other states do not allow LA Wallet to upload out-of-state licenses (mine is from DC). Well, it turns out that there are other apps, like NYC Covid Safe (from New York, obviously) which allow licenses from anywhere, and which is an app that is easier to use than this one. Additionally, that app is perfectly fine for use in states other than NY. I’ll be using it instead. It seems that it is LA Wallet that is limited.

New feature not know to anyone

2022-07-25

I went to the local grocery store. Never had a problem using LAWallet . The associate told me to put my finger on the middle of the photo of my driver’s license. I did nothing changed. Little did I k ow it changes to a screen shot of the state logo. Mine did not. I couldn’t use LAWallet as my I’d. She made me feel as though I stole LAWallet and I was trying to buy a bottle of wine illegally. I’m 61. Don’t think I am near underage. Don’t even look close to being underage. Has to come home and update LAWallet . Very embarrassing. I do not have my phone set on auto update of apps.

Needs to be updated for COVID-19 vaccination status

2022-08-26

LAWallet does now allow users to include their COVID-19 vaccination status, however it only allows them to enter their vaccination status if they already have entered a driver’s license into LAWallet . This excludes people who do not have driver’s licenses from using LAWallet to verify their vaccination status. Many people do not have driver’s licenses for various reasons, and they should not be excluded from using LAWallet to verify their vaccination status because of that. This should be fixed promptly.

Great start, needs a major update for Wallet App

2022-09-27

I was able to get an account created and have my state issued license on my phone within about 3 minutes. There is a cost of $5.99, but well worth the hassle if caught without my ID. I can leave home with nothing more than my phone and feel safe and be legal. However, LAWallet needs a major update to add the ID to the Wallet App of the phone. Most police officers take driver’s IDs back to their vehicle. Not everyone feels comfortable handing a police officer their phone - especially unlocked and out of sight. Adding the ID to the Wallet app with remedy this as the phone will be locked during this time of accessed from the lock screen.

Great App but Health Card need a format

2022-10-28

On the Smart Health Card if you use the Share feature and email it to yourself the file will not open. I am not sure the format, but have tried most programs on my computer. No luck getting file to open. This feature would be great for people needing to prove over and over again that they had the vaccine.
Thanks for add Wildlife and Fisheries to LAWallet .

Just wow!

2022-11-29

This is just wow! This is most amazing how Louisiana can using digital license, more effectively when you lost your wallet. You still can prove them. Also, I am encourage LAWallet to support Apple Wallet, which they can access in locked, for a reason, (I don’t want required put wallet) but give them a option, I would do put into my Apple Wallet. If I’m knockout, or accident, they can access my iPhone as wallet, with MedicKit and License without me. Which would be effective. So this method is so amazing. I am strong recommended y’all get this!

Almost 5 stars

2022-12-30

Absolutely revolutionary app. I love it. However, my only complaint: when identifying myself to law enforcement or a venue that requires identification using LAWallet, I am forced to hand over my unlocked phone to a stranger. If there could be a feature that requires you to put in a pin or something to back out of LAWallet , that would make it 5 stars.

A Great Start - Please add Fingerprint Support

2023-01-31

Like other reviewers have stated, “LA Wallet” is a great start for a great idea. Nice to see Louisiana be the first to a progressive idea. For $5, I have a convenient way to carry my ID and can feel better about making trips without my wallet. Only way this relatively simple app could be better is if it supported fingerprint unlock, and possibly a way to let police have access to the ID without access to the rest of the phone.

App works but needs to be added to wallet!

2023-03-04

Downloaded LAWallet and it works great however my only concern would be having to hand my phone over to a stranger with access to my personal information. If the security feature would be upgraded and we were able to integrate our personal ID into the wallet so that my phone can be locked and it will still be available for viewing would be perfect!

I like it but the economy is not up to par.

2023-04-02

LAWallet and form of technology is absolutely outstanding. The only problem is that majority of health facilities and store businesses will not accept this form of identification in Louisiana. That causes a problem with me because of my memory issues. I bought LAWallet to relieve myself of keeping my physical Identification on my person. It hasn’t worked out well so now I’m hoping that The organization clears that up for people with the like issue of sort.

Great but two things would make it fantastic.

2023-05-04

This is a great app, works great and it is legal proof of your license. Since it’s controlled by the state two additions would make it fantastic,
1. Being able to add your handicap ID card and 2. Being able to add your concealed carry permit. Icing on the cake would be the ability to upload other ID,s like law enforcement or military.

Keep up the good work!!!

What an App!!!

2023-06-04

LAWallet is totally awesome!!!! What a wonderful idea. I usually carry my phone in my pockets/ with me at all times..., but frequently leave my purse at home. Several times I have had to turn around and drive ten miles or more just to get my purse because my drivers license were in it. Now if I forget my purse at least I will have my license on my phone. Thank you for this wonderful app!!!!

COVID-19 Vaccine Verification

2023-07-06

My full vaccination dates were not showing in LA Wallet. Upon contact with LA Wallet, Sarah Kelly and Dawn (didn’t have her last name), went above and beyond to help me get this problem corrected. They called me back when they said they would and promptly returned all of my calls to them. It’s very rare to get this excellent level of customer service! My issue was resolved quickly. It was an awesome experience! I highly recommend LA Wallet!

Fantastic App

2023-08-06

It couldn’t be easier to add your “Digital” Louisiana drivers license to your phone. In order to add your license, you must have information from your current physical drivers license. It does cost $5.99 to get the “official” digital license (paid as in-app purchase). This digital license is a legal license in the state of Louisiana. Considering the continued proliferation of digital pay in stores (like Apple Pay), it only makes sense to have official digital id’s. Great forward thinking by the State of Louisiana and the folks at the OMV.

Simply Amazing

2023-09-07

As an IT analyst, I usually look for flaws in the design of every app I download and I’m usually critical of every aspect of LAWallet . But, LA Wallet is more than likely the first app I’ve downloaded in ages that I really have no complaints about.

It functions exactly as described, and is definitely a step in the right direction. As far as the fee, not everyone understands why they must pay for a digital version of their license, but I have that understanding.

I must say, the work of the developers is superb across the board. While I have no complaints, I do have suggestions, which I have seen echoed in numerous reviews left by others.

Access to the digital license through Apple Wallet would be a great step for this already wonderful app.

Keep up the good work. The fee was small, but well worth it to be able to support such a promising app.

Convenient

2023-10-09

Most who gave this bad reviews didn't read the current uses for LAWallet . LA State police are accepting it in leiu of a physical drivers license, now two weeks since downloading it, bars are apparently catching on as well. Of course you're going to pay for the convenience (as you would with any thing....so I didn't mind paying additional $5.99 for the term ofy license. I'm sure more and more vendors will get on board so read before you install apps and don't complain if you failed to do so! I appreciate LAWallet and it's convenience... please continue to make necessary adjustments!

Great app now!!

2023-11-09

My initial review of LAWallet back in August was that it was the “Worst App Ever!” I had repeatedly tried to set up the digital license but LAWallet only showed the “dismiss” button after you scanned in the barcode on the back of the license. I recently decided to try it again before deleting it for good. I don’t know if LAWallet developer tweaked it - or maybe it was an iPhone issue before, but I am happy to say that it immediately scanned my license & uploaded it into LAWallet . It even uploaded my Covid-19 vaccinations and booster. LOVE LAWallet NOW!! Many thanks to whoever fixed it! 😎

La Wallet

2023-12-11

I love LAWallet. I have a problem with low back pain and often take my wallet out of my back pocket. I have left it at home on several occasions. Needless to say I panic when I discover I am driving without my license on me. LAWallet is great, I always have my phone clipped to my waistband. Now I have my license with my anytime I have my phone. LAWallet was easy to install and simple to set up. I am 65 years old and not very tech savvy so I’m sure most people won’t have a problem installing it. Now all I need is my phone with La Wallet and Apple-pay and I am good to go, in most cases. Thank you for creating such useful and convenient app.

Great App

2024-01-11

It’s a great app. Very useful especially since the pandemic. I don’t like pulling my ID out, plus I’ve been in a bout 3 situations where someone didn’t give me my ID back and I have to hunt it down or pay for a new one.

I think a good idea would be to add somewhere in LAWallet for online verification services. I’m having issues with my online bank and needed to verify my license but the didn’t accept my physical copy because it’s worn.

Needs a warning label

2024-12-18

I think this is a great idea! However, if you read the fine print on the website, you will see that there is extremely limited acceptance. State Police have agreed to accept it for traffic stops. The legislation does not require local police to accept it. It is not required to be accepted by any businesses as an ID. TSA is not required to accept it.

While I think this is a great idea and a huge step forward, legislation is not in place to make it worthwhile. People need to understand that LAWallet absolutely DOES NOT REPLACE a physical driver’s license.

Updated review - Check “junk mail” for responses

2024-12-18

I renewed my license in May then downloaded the free app. At the end of June I attempted to open it . Forgot the password. They said a link would be sent via email to reset but I never did receive the email to reset. After my 11 attempt, a friend told me to check the “junk mail”. There it was 11 responses

Fantastic App

2024-12-18

It couldn’t be easier to add your “Digital” Louisiana drivers license to your phone. In order to add your license, you must have information from your current physical drivers license. It does cost $5.99 to get the “official” digital license (paid as in-app purchase). This digital license is a legal license in the state of Louisiana. Considering the continued proliferation of digital pay in stores (like Apple Pay), it only makes sense to have official digital id’s. Great forward thinking by the State of Louisiana and the folks at the OMV.

Great app

2024-12-18

Don’t need my wallet no more i got my id on my phone, and about the people who don’t feel safe to handle their phones to our great police officers you can easily open LAWallet and press the home button 3 times to activate the guided access mode which allows you to put your password to leave LAWallet or use your fingerprint.

Justin Jones
2023-05-17

1 out of 5 stars! While they have the convenience of renewing your DL thru the app it seems almost nobody receives their hard copy via USPS. Which means you will still need to go to a state DMV location.

Philip Costa
2021-07-31

LA Wallet won't open. I have an IPhone 6s. I tried deleting the app and reloading but it still won't open.

Gwen Granier Ledet
2021-05-18

On new iPhone 12 mini. La wallet starts but doesn’t stay active. Can’t use.



Is LA Wallet Safe? 🤗🙏


Yes. LA Wallet is very safe to use. This is based on our NLP (Natural language processing) analysis of over 1,010 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.4/5 . Justuseapp Safety Score for LA Wallet Is 47.8/100.


Is LA Wallet Legit? 💯


Yes. LA Wallet is a totally legit app. This conclusion was arrived at by running over 1,010 LA Wallet User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for LA Wallet Is 68.2/100..


Is LA Wallet not working? 🚨


LA Wallet works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with LA Wallet? Post a Review




Features

Once a user activates their current, valid license in LA Wallet, the digital driver’s license is valid for the life of the user’s current identity credential issuance.

LA Wallet will allow you to keep a digital representation of your current Louisiana-issued state ID or driver's license.

The app will generate a unique image that is 100% Legal for driving purposes per Louisiana law of Act 625 of the 2016 session and approved by the Louisiana ATC for age-restricted purchases at various local restaurants, bars, and retail outlets.

Additionally, LA Wallet offers the paid service VerifyYou™ Pro, an age-verification tool that helps keep businesses ATC compliant when offering home delivery of age-restricted goods.

When the user’s physical license expires, they must renew their license with the OMV or through the LA Wallet app, if eligible.

  Customer Service/Support
Developer:
Louisiana Division of Administration

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