Contact LA Wallet Support
Company Name: Louisiana Division of Administration
About: LA Wallet will allow you to keep a digital representation of your current
Louisiana-issued state ID or driver's license. The app will generate a unique
image that is 100% Legal for driving purposes per Louisiana law of Act 625 of
the 2016 session and approved by the Louisiana ATC for age-restricted purchases
at various local restaurants, bars, and retail outlets.
LA Wallet Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with LA Wallet. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact LA Wallet. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Louisiana Division of Administration
Read 41 Customer Service Reviews 😭😔💔
I forgot my password and all I get from the site is “oops and error has occurred “ how do you expect people to want to use the site when help sucks
will you please get back to me regarding putting concealed handgun permit on LA Wallet.. Also my last booster shot is not in LA Wallet..Same name nothing has changed..Is there a GOOD working phone number for support?? Also when you call the main number the options are not helpful at all..Please call me at 626-215-6240 Thanks
My LA Wallet account is under a different email address than the one I provided for you to contact me by and I have no access to the email address linked to my account.
How to upload new Booster shot info?
Forgot my email with la wallet
Need help get in my la wallet call me my phone 5047010443 my email not working
I got a new phone and cant remember my login info. And I really want the app bck on my phone it works bestly for me. Also this is my nèwemail. Plz someone help me asap
Horrible Customer Service ...... or non existant Customer Service. Had had LA Wallet since its inception. My vaccination status has been on it as well and updated for both shots and booster. Renewed my license two weeks ago - license renewal went smoothly and appeared in wallet BUT ALL OF MY VACCINATION INFORMATION HAS DISAPPEARED. I have e mailed Customer Service and keep receiving canned answers so I must be talking to a machine......not a real human who can read and understand my question. Have left my name and phone number on voice mail as directed - no answer.
MY BOOSTER SHOT IS NOT SHOWING ON MY WALLET.
My 3rd shot that I had in november 2021, Moderna which I had at Ochsner Kenner not showing on my LA Wallet. I called Ochsner Kenner and am told everything correct on there end. Can you help me?
When I got my vaccinations, my drivers license had my last name as Walch and my vaccines showed on my LA wallet but I recently had change my last name to my new married name which is Dauzat. Now it isn't being linked to my LA Wallet.
Keeps telling meet audit number is wrong
I keep getting code f invalid license when I try scan my license. How do I fix that?
Some information concerning my Covid-19 shots is incorrect. Who can I contact to get it corrected? Thanks, Maureen Walker
Trying to get login but the email address is not letting me in .
Needs help getting another license it's was loss in my wallet not suspended or revoked
I don't have access to my email address. How I signed up with..how to change it to the new email. My old email is amyfirmin789@redacted.
Hi, I love the la wallet app except for the covid vaccine shot part. Me and my husband Roger Shane Wilson both went to Walmart Friday September 17th for our second shots. Both of our apps still show parcial. Please help.
I can't acess my LA Wallet because I began the app under a different email that I no longer have and I can't remember password- How can i start over?
I'm trying to recover my ID I downloaded wallet.com a while back and Im now trying to reload delaware.com and get my ID on my phone but I'm having problems and it's telling me that I'm already on some other account. Can you assist me in way of telling me that of what I need to do and nothing is a resolutions that I need to go to to be able to get my ID downloaded from my phone I don't remember the last email address on the last phone that I downloaded the water.com thank you so very much.
Like many others, it won't take my D/L information. Also got cut off from chat. What should I do?
Having problem When I try and put in my license Name License number Audit And press enter It pops up oops I know everything is correct What am I doing wrong It scans my license ok Thx
I can't acess my LA Wallet because I began the app under a different email that I no longer have and I can't remember password- How can i start over?
Where it asked for my information on the license it won’t except it
In error I put my wife information on my phone for the la wallet and I cannot change it. How can I remove my wife la wallet from my phone & enter my information
Your LA Wallet has me down as cajunater1@aol. com. And cajunater1 @aim.com! Mine is @yahoo.com! But it won’t take it when I try to start an account.
I lost my phone, I have my password but it won’t work to get the wallet information on the new phone. Thank you
I am locked out La. Wallet. Please unlock or give me instructions on how to unlock.
WILL NOT ACCEPT MY LICENSE GIVES ME CODE: F, AND SAID MY LICENSE IS OUT OF STATE. IT'S A LOUISANA STATE LICENSE
Can't get into my other wallet got all my login information but once I love again it tells me that the account has been locked how is one to unlock it
Why I keep getting locked out
I keep getting account locked. What is going on?
Says my account has been locked
getting"account has been locked out" message how to correct?
I forgot my email and password to log into la wallet.is there a way to reset it
I forgot my email and password for la wallet I have new phone and I can't get it back
I am having trouble with getting my LA Wallet back working
I lost the password to my email and had to make another one so I can't get the confirmation number to see my license. So I made a new email which is shown above and im having trouble trying to get my license on my new account I made with yall . Plz pls help. My old account email is amberblanchard04@redacted and my new one is amberblanchard86@redacted
Nope not happing
by PNeoQueen
When I first saw this I was like wow this would come in handy if I forget my wallet book at home, but when you get into the you have to PAY to have your license in what they call a digital license. Nope not happing I already paid for my license I should have to pay more just to have it on here in a digital file for the cops to recognize it as a drivers license.
Should have know the state would just want to nickel and dime us. This should be a feature we shouldn’t have to pay for. It should come as an opinion for those of who pay to get and renew our drivers license. Deleting this useless app.
Need to Upload LA Covid Vax but Still Have Out of State License
by Hunter SB
I am currently a New Orleans resident. Own my home. Moved to NOLA a few months ago, and received my Covid Vaccine in NOLA, which I would like to upload here. I still, however, have my out-of-state license. Please don’t tell me that I have to change my DL in order to use this app and upload my Covid vaccination.
Now the developer has responded that other states do not allow LA Wallet to upload out-of-state licenses (mine is from DC). Well, it turns out that there are other apps, like NYC Covid Safe (from New York, obviously) which allow licenses from anywhere, and which is an app that is easier to use than this one. Additionally, that app is perfectly fine for use in states other than NY. I’ll be using it instead. It seems that it is LA Wallet that is limited.
New feature not know to anyone
by ToniPN
I went to the local grocery store. Never had a problem using the app. The associate told me to put my finger on the middle of the photo of my driver’s license. I did nothing changed. Little did I k ow it changes to a screen shot of the state logo. Mine did not. I couldn’t use the app as my I’d. She made me feel as though I stole the app and I was trying to buy a bottle of wine illegally. I’m 61. Don’t think I am near underage. Don’t even look close to being underage. Has to come home and update the app. Very embarrassing. I do not have my phone set on auto update of apps.
Have a Problem with LA Wallet? Report Issue
Why should I report an Issue with LA Wallet?
- Pulling issues faced by users like you is a good way to draw attention of LA Wallet to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a LA Wallet customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using LA Wallet.
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