Edge app not working? crashes or has problems?

Edge Status

Last Updated on 2025-02-06 by Airbitz Inc

I have a problem with Edge

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3 User reports:
App has problems

User reports 3

⚠️ Most reported problems ⚠️

Something else

50.0%

Crashes

16.7%

Not working

16.7%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Edge Problems 🔥

- High fees

- Lame excuses to disallow certain parts of the app

- Poor customer service

- Runaround on trying to fix issues

- Funds not hitting wallet

📋 3 Reported Issues:

Wilbur D Cockrum 2023-01-13

Having this problem at 11:28 AM 1/132023 Home page is stuck on 'Exchange Rates Loading...' I have BTC, BCH, ETH set to view and see 0x Coin and $0 even though I have an amount of BTC. If I click on the BTC to drill into the details, I see the amount of bitcoin I'm supposed to have but the $0.00 amount is still zero. Not sure if there is a problem with the server that handles the exchange rate?

TS 2022-07-24

Home page is stuck on 'Exchange Rates Loading...' I have BTC, BCH, ETH set to view and see 0x Coin and $0 even though I have an amount of BTC. If I click on the BTC to drill into the details, I see the amount of bitcoin I'm supposed to have but the $0.00 amount is still zero. Not sure if there is a problem with the server that handles the exchange rate?

Endurance 2022-05-12

Hello , please is edge wallet down ? I transfer bitcoin from my edge wallet to my blockchain and I have been waiting for the bitcoin to confirm for the past 23hrs. I will appreciate a response from you. Thanks 🙏🏻.

Showing 1-3 of 3 reported issues:

Have a Problem with Edge - Crypto & Bitcoin Wallet? Report Issue

Common Edge Problems & Solutions. Troubleshooting Guide

Table of Contents:

Edge iPhone Issues and Solutions

Edge iOS app crashes, not working, errors
Edge iOS app network issues
Edge on iOS has black/white screen

Edge Android App Issues and Solutions

Edge has errors/crashing/not working
Edge server network connectivity issues
Edge has black screen

⚠️ Troubleshoot | Fix Now in One Click

Edge iPhone Issues and Solutions

How to fix Edge app crashes or not working on Iphone (iOS):

Close and restart the Edge app on iPhone
Update Edge app to the Latest Version for iOS
Uninstall and reinstall Edge iPhone app
Update your iPhone to the latest iOS version

Fix Edge on iPhone unable to connect to server/internet connection issues::

To resolve Edge network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Edge Android App Issues and Solutions

Fix Edge not working on Android, crashes, errors or is unresponsive:

Force Stop the Edge App
1. On android, goto Settings » Edge » click [Force Stop]

Update Edge to the latest version on PlayStore

Clear Edge App Cache and Data:
1. On android, goto Settings » Apps » Edge » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Edge.

Fix Edge unable to contact server/ Edge internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Edge » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Edge » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Edge