Papa Johns Pizza & Delivery app not working? crashes or has problems?

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28 User reports:
App has problems
 User reports 28

⚠️ Most reported problems ⚠️
Not working
34.1%

Something else
31.7%

Login
24.4%

Connection
4.9%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Papa Johns Pizza & Delivery Problems 🔥

- Orders are often wrong

- Menu items are listed at full price

- Poor navigation of the app

- No tracking of orders using geo-location technology

📋 13 Reported Issues:

H
Harry Brooks 2025-02-18

I’m new to Papa’s app. Tried to set it up, but app keeps telling me that my email is invalid.

T
Teresa 2024-03-15

Every time i click "place delivery order" i get a popup saying "check your connection and try again". This has been a problem for weeks. I am connected to wifi and mobile data, so it can't be my connection...

A
Adam 2024-02-18

Whenever I try to add anything to my order it doesn't go through.

S
Steve Odachowski 2024-02-14

I am unable to login on the iOS app, receive message "Error. We were unable to complete your request." I am able to login on my desktop.

⚠️ Troubleshoot | Report Issue ⚠️
K
Kristina Julo 2023-07-29

Error: unable to complete your request This is an error when I try to login. I’ve tried resetting my password, rebooting, clearing history. Can you please help? Thank you!

R
Richard Bullock 2023-05-17

For months attempts to remove meats or vegetables from a pizza order in the iOS app are not allowed. The message is that I am not allowed to remove the item. Please fix.

J
John Harvey 2023-05-06

App constantly crashes

J
Joseph Conard II 2023-04-17

The app would not work unless I updated it. It would not updated through Google play store so I attempted to uninstall and reinstall. Now the app will not install through Google play. Its says something appears to have gone wrong try again later.

K
Kathleen Kerkes 2023-04-13

cannot login

⚠️ Troubleshoot | Report Issue ⚠️
J
Jennifer Jones 2023-03-26

paid for pizza through PayPal, app is circling?

W
Wallace P. Proctor 2022-12-05

App not working. Can not log in and will not let me request a password change.

J
Jacqueline Van Wyk 2022-12-02

I can no longer order Papa John’s online or through the app when I try to pay with credit card or Apple Pay. The transaction gets immediately reversed. I haven’t been able to order using the app in months, and am just going to stop trying. I have tried fresh install and entering new card info.

V
Veronica Bloodworth 2022-10-31

I can no longer use the app when trying to order using a credit card or Apple Pay. It only works when I change it to cash. I asked two of my friends and they have the same problem. All of us have stopped ordering PJ’s due to this issue. It used to work fine. This actually started months ago.

Showing 1-13 of 13 reported issues:

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Common Papa Johns Pizza & Delivery Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Papa Johns Pizza & Delivery iPhone Issues and Solutions

  2. Papa Johns Pizza & Delivery Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: Online_Support@PapaJohns.com

Website: 🌍 Visit Papa Johns Pizza & Delivery Website

Privacy Policy: http://www.papajohns.com/privacy-policy.html

Developer: Papa John's Pizza




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