Beautycounter app not working? crashes or has problems?

Beautycounter Status

Last Updated on 2023-12-13 by Counter Brands, LLC

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Summary of Beautycounter Problems 😠👌🔥

- The discontinuation of certain products, such as the #2 oil, is disappointing for some users.

- There may be a limited number of videos available on the learn page, and some users would like to see more.

- Some users may find the products to be expensive compared to other options on the market.

Have a Problem with Beautycounter: Clean Beauty? Report Issue

Common Beautycounter Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Beautycounter app on iOS and Android devices. Solve all Beautycounter app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Beautycounter iPhone Issues and Solutions

Beautycounter iOS app crashes, not working, errors
Beautycounter iOS app network issues
Beautycounter on iOS has black/white screen

Beautycounter Android App Issues and Solutions

Beautycounter has errors/crashing/not working
Beautycounter server network connectivity issues
Beautycounter has black screen

Beautycounter iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Beautycounter app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Beautycounter app crashes or not working on Iphone (iOS):

Close and restart the Beautycounter app on iPhone
Update Beautycounter app to the Latest Version for iOS
Uninstall and reinstall Beautycounter iPhone app
Update your iPhone to the latest iOS version

Fix Beautycounter on iPhone unable to connect to server/internet connection issues::

To resolve Beautycounter network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Beautycounter black/white screen (blank screen) on iPhone:

Follow the Beautycounter iOS app troubleshooting guide Here →

Beautycounter Android App Issues and Solutions

Fix Beautycounter not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Beautycounter app issues:

Force Stop the Beautycounter App
1. On android, goto "Settings" » click Beautycounter app. » click "Force Stop".

Update Beautycounter to the latest version on PlayStore

Clear Beautycounter App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Beautycounter app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Beautycounter.

Fix Beautycounter unable to contact server/ Beautycounter internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Beautycounter » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Beautycounter » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Beautycounter on android.

Solve Beautycounter black/white screens issue on Android:

Follow the Beautycounter android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Counter Brands, LLC, developers of Beautycounter.

Verified email

Contact e-Mail: [email protected]

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Beauty Counters App Website

Privacy Policy: https://www.beautycounter.com/privacy-policy

Developer: ommy.inc

About this app

Formulate, advocate, & educate—that’s our motto for creating products that truly perform while holding ourselves to unparalleled standards of safety. Why? Our this app app allows you to shop your favorite clean products on the go, 24/7. We are powered by people, and our collective mission is to get safer products into the hands of everyone. We are leading a movement to a future where all beauty is clean beauty. It’s really this simple: beauty should be good for you. Browse the full catalog and learn more about our high-performing, award-winning skin care, color cosmetics, self-care tips, kids, baby, and personal care products that go beyond clean.