Nespresso app not working? crashes or has problems?

Nespresso Status
I have a problem with Nespresso

Are you having issues? Select the issue you are having below and provide feedback to Nespresso.

⚠️ Fix Now in One Click
👨🏻‍👩🏻‍👦🏻‍👦🏻
26 User reports:
App has problems
 User reports 26

⚠️ Most reported problems ⚠️
Not working
60.0%

Something else
25.7%

Connection
5.7%

Login
5.7%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 9 Reported Issues:

R
Rebeca Irazabal 2024-02-02

the app crashes

L
Lucy Darby 2023-11-22

I can’t login to the App, every time I try it says (something wrong) very frustrating and so tedious now. You not let me login, not offer any help, also the page/site just crashes 🤷🏻‍♀️ What is this? Please I would love to know! I’m also worried you have information about me, yet I can’t simply use what I was told would be offered ie; making purchases of my favourite coffees & new products. This is not good!

M
Maria Santos 2023-11-03

My nespresso app keeps closing

B
Brahim Tabit 2023-10-17

Nespresso app after the update /install the app again it keeps crashes

⚠️ Troubleshoot | Report Issue ⚠️
F
Fixing This For My Partner 2023-10-14

Downloaded the app as I reckon descaling mode needs a firmware refresh. App instantly crashes so cannot update and fix the machine as no coffee function was working. Terrible software infrastructure. Just allow your users to get their coffee! Smartphone wall to update seems a little silly. Make something that operates via Bluetooth connectivity to all devices so at least people can use this via PC/Mac.

C
Christine Ginn 2023-06-14

Nespresso app appears unable to show help videos via YouTube. It indicates network issues but network is fine.

A
Annette 2023-05-06

Trying to complete an order using my credit but won’t allow as continue button is greyed out? Have deleted app and logged back in but same issue remains!

A
Albert Lui 2023-05-03

I am trying to do an order and every time I go to boutique to shop, it simply stalls with the cursor circling forever.

B
Bec Ford 2022-06-11

I am trying to do an order but it won’t process and finish off the order.

Showing 1-9 of 9 reported issues:

Have a Problem with Nespresso? Report Issue




Common Nespresso Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Nespresso iPhone Issues and Solutions

  2. Nespresso Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: mobile.support@nespresso.com

Website: 🌍 Visit Nespresso Website

Privacy Policy: http://www.nespresso.com/us/en/pages/privacy-policy

Developer: Nespresso




‼️ Outages Happening Right Now

  • Apr 02, 2025, 11:06 AM

    a user from Lisbon, Portugal reported problems with Nespresso : Not working

  • Mar 24, 2025, 11:16 AM

    a user from Naaldwijk, Netherlands reported problems with Nespresso : Not working

  • Mar 17, 2025, 07:16 AM

    a user from Manchester, United Kingdom reported problems with Nespresso : Not working

  • Mar 16, 2025, 07:12 PM

    a user from Miami, United States reported problems with Nespresso : Not working

  • Feb 24, 2025, 05:00 PM

    a user from Phoenix, United States reported problems with Nespresso : Not working

  • Started 7 minutes ago

    TeleGuard

  • Started 9 minutes ago

    Hexa Away

  • Started 11 minutes ago

    Carrefour France

  • Started 13 minutes ago

    Frameo

  • Started 14 minutes ago

    MyMTN

  • Started 25 minutes ago

    Deer Hunter Classic

  • Started 26 minutes ago

    Murphy Drive Rewards