Nespresso app not working? crashes or has problems?

Nespresso Status

Published by Nespresso SA on 2023-11-09

Experience the world of Nespresso on your iPhone or iPad. The Nespresso app
allows you to buy coffee capsules, machines and accessories on-the-go or at home
on your iOS device.

I have a problem with Nespresso

Are you having issues? Select the issue you are having below and provide feedback to Nespresso.

User reports:
App has problems

User reports 5

problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else

180.0%

Not working

80.0%

20.0%

Reported Issues: 9 Comments

By Rebeca Irazabal 2 months ago

the app crashes

By Lucy Darby 4 months ago

I can’t login to the App, every time I try it says (something wrong) very frustrating and so tedious now. You not let me login, not offer any help, also the page/site just crashes 🤷🏻‍♀️ What is this? Please I would love to know! I’m also worried you have information about me, yet I can’t simply use what I was told would be offered ie; making purchases of my favourite coffees & new products. This is not good!

By Maria Santos 5 months ago

My nespresso app keeps closing

By Brahim Tabit 6 months ago

Nespresso app after the update /install the app again it keeps crashes

By Fixing this for my partner 6 months ago

Downloaded the app as I reckon descaling mode needs a firmware refresh. App instantly crashes so cannot update and fix the machine as no coffee function was working. Terrible software infrastructure. Just allow your users to get their coffee! Smartphone wall to update seems a little silly. Make something that operates via Bluetooth connectivity to all devices so at least people can use this via PC/Mac.

By Christine Ginn 10 months ago

Nespresso app appears unable to show help videos via YouTube. It indicates network issues but network is fine.

By Annette 11 months ago

Trying to complete an order using my credit but won’t allow as continue button is greyed out? Have deleted app and logged back in but same issue remains!

By Albert Lui 11 months ago

I am trying to do an order and every time I go to boutique to shop, it simply stalls with the cursor circling forever.

By Bec Ford 1 year ago

I am trying to do an order but it won’t process and finish off the order.

Common dislikes about Nespresso app

- Error message every time trying to create account

- App wouldn't allow to create account

- Machines appear in the order added, not allowing to rearrange their placement

- Takes multiple taps & swipes to brew drink though the app

Have a Problem with Nespresso? Report Issue

Common Nespresso Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Nespresso app on iOS and Android devices. Solve all Nespresso app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Nespresso iPhone Issues and Solutions

Nespresso iOS app crashes, not working, errors
Nespresso iOS app network issues
Nespresso on iOS has black/white screen

Nespresso Android App Issues and Solutions

Nespresso has errors/crashing/not working
Nespresso server network connectivity issues
Nespresso has black screen

Nespresso iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Nespresso app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Nespresso app crashes or not working on Iphone (iOS):

Close and restart the Nespresso app on iPhone
Update Nespresso app to the Latest Version for iOS
Uninstall and reinstall Nespresso iPhone app
Update your iPhone to the latest iOS version

Fix Nespresso on iPhone unable to connect to server/internet connection issues::

To resolve Nespresso network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Nespresso black/white screen (blank screen) on iPhone:

Follow the Nespresso iOS app troubleshooting guide Here →

Nespresso Android App Issues and Solutions

Fix Nespresso not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Nespresso app issues:

Force Stop the Nespresso App
1. On android, goto "Settings" » click Nespresso app. » click "Force Stop".

Update Nespresso to the latest version on PlayStore

Clear Nespresso App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Nespresso app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Nespresso.

Fix Nespresso unable to contact server/ Nespresso internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Nespresso » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Nespresso » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Nespresso on android.

Solve Nespresso black/white screens issue on Android:

Follow the Nespresso android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Nespresso SA, developers of Nespresso.

100% Contact Match

Developer: Nespresso S.A.

E-Mail: [email protected]

Website: Visit Nespresso Website

70% Contact Match

Developer: we craft pixels

E-Mail: [email protected]

Website: Visit we craft pixels Website

About this app

Experience the world of this app on your iPhone or iPad. The this app app allows you to buy coffee capsules, machines and accessories on-the-go or at home on your iOS device.