Contact Beautycounter Support
Company Name: Counter Brands, LLC
About: We are leading a movement to a future where all beauty is clean beauty. We are
powered by people, and our collective mission is to get safer products into the
hands of everyone.
Beautycounter Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Counter Brands, LLC
Verified email
Contact e-Mail: press Click to view
Verified email ✔✔
E-Mail: suppo Click to view
Website: 🌍 Visit Beauty Counters App Website
Privacy Policy: https://www.beautycounter.com/privacy-policy
Developer: ommy.inc
3 Most reported problems 😔💔
Shipping charges
by MimiBapa
First, thank you for the special on the yearly membership. It was greatly appreciated and I wanted to jump on it. I really like your products, and recommend them, and give 5 stars, but I was upset that I was being charged shipping to renew the membership because there was a free gift enclosed, whi... Show more
Glitchy
by Naptown26
This app is glitchy and often shuts down when I’m trying to load a new page or tool. I’ve also noticed many times that (both on the website and the app) when I go to order something, the thumbnail picture displayed doesn’t match the product. For instance, I was recently ordering samples of Countert... Show more
Needs more organization
by Jules413
Still not easy to find things.
Have to search all over to find specific things I need and I’m looking for.
My team dashboard and personal BV, QV, PV is not always up to date... for weeks!!
I just think if Beautycounter is going to have an App after 7 years you should be able to do, find... Show more
Have a Problem with Beautycounter: Clean Beauty? Report Issue
Why should I report an Issue with Beautycounter: Clean Beauty?
- Pulling issues faced by users like you is a good way to draw attention of Beautycounter: Clean Beauty to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Beautycounter: Clean Beauty customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Beautycounter: Clean Beauty.
