IPSY app not working? crashes or has problems?

IPSY Status

Published by Ipsy on 2023-11-16

We’re reinventing the way you discover beauty, making it 100% about YOU. As
the leading source of beauty discovery and inspiration, IPSY combines
personalized products, content, and shopping (with over 20,000 products!) to
create the ultimate beauty experience.

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Common dislikes about IPSY app

- Shipping takes forever

- Products sent are often unknown

- Quiz results don't always match the products sent

Have a Problem with IPSY: Personalized Beauty? Report Issue

Common IPSY Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot IPSY app on iOS and Android devices. Solve all IPSY app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

IPSY iPhone Issues and Solutions

IPSY iOS app crashes, not working, errors
IPSY iOS app network issues
IPSY on iOS has black/white screen

IPSY Android App Issues and Solutions

IPSY has errors/crashing/not working
IPSY server network connectivity issues
IPSY has black screen

IPSY iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever IPSY app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix IPSY app crashes or not working on Iphone (iOS):

Close and restart the IPSY app on iPhone
Update IPSY app to the Latest Version for iOS
Uninstall and reinstall IPSY iPhone app
Update your iPhone to the latest iOS version

Fix IPSY on iPhone unable to connect to server/internet connection issues::

To resolve IPSY network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix IPSY black/white screen (blank screen) on iPhone:

Follow the IPSY iOS app troubleshooting guide Here →

IPSY Android App Issues and Solutions

Fix IPSY not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent IPSY app issues:

Force Stop the IPSY App
1. On android, goto "Settings" » click IPSY app. » click "Force Stop".

Update IPSY to the latest version on PlayStore

Clear IPSY App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "IPSY app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch IPSY.

Fix IPSY unable to contact server/ IPSY internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click IPSY » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got IPSY » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch IPSY on android.

Solve IPSY black/white screens issue on Android:

Follow the IPSY android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ipsy, developers of IPSY.

100% Contact Match

Developer: ipsy

E-Mail: [email protected]

Website: Visit IPSY Website

About this app

From well-known and well-loved brands like TARTE, BENEFIT COSMETICS, NYX MAKEUP, IT COSMETICS, and SMASHBOX to new emerging brands from around the world, this app brings you the very best in makeup, skincare, body, fragrance, hair, nails, and beauty tools. • View your personalized products before they arrive in the mail. • Every month, you’ll hand-select one product for this app Glam Bag, three products for Glam Bag Plus, or three products for Glam Bag X! • Discover more about your picks and share reviews so your subscription only gets better and better. • Shop over 20,000+ favorites from top brands at up to 70% off. As the leading source of beauty discovery and inspiration, this app combines personalized products, content, and shopping (with over 20,000 products! ) to create the ultimate beauty experience. No coupons, codes, or magic words needed. • Learn more from thousands of makeup tutorials, face charts, and step-by-step guides—all to help you create endless looks. Once you’re an Ipster, you’re part of something big—a community that’s leaving the rules behind and making beauty a personal journey. We’re reinventing the way you discover beauty, making it 100% about YOU. And we’ll be with you all the way.