Ulta Beauty app not working? crashes or has problems?

Ulta Beauty Status


I have a problem with Ulta Beauty

Are you having issues? Select the issue you are having below and provide feedback to Ulta Beauty.




⚠️ Most reported problems ⚠️

Not working
38.5%

Something else
30.8%

Screen
12.8%

Login
7.7%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Ulta Beauty Problems 😠👌🔥

- App crashes from time to time

- Some products that are out in stores weren't showing up to buy from the app

- Filters are a mess

- Search is terrible

- Address doesn't port over to shipment correctly

- Coupons aren't labeled properly

  12 Reported Issues: 😵🆘🛟🚨📢

Cristina Maria Librandi
2023-06-08

i keep getting error code 408

Stella Crutsinger
2023-05-19

Website says access denied. I do not have permission. Event ID 18.32ec3817.1684455300.a3bc531

Ashley
2023-03-23

won't let me use any credit card to complete my purchase order today. never had an issue with this before.

Kelsey Jarvis
2023-02-04

when i check out on the ulta beauty app it wont let me use my ulta beauty credit card.

Sylvia
2022-09-07

I have had issues with the Ulta site for days and get now where.. I've deleted cookies and cashe etc.......I can get into ulta and put products into cart but when I want to purchase these items the cart nothing works...I can't delete an item , can't increase numbers and when I want to check out...nothing.......anyone have issues like this and what is the Fix????????????Thanks

Tasha
2022-08-03

Whenever I try to login on the app it says the app is taking a beauty rest and the app only works once in a while.

Lisa C
2022-07-09

When I open the app the screen is completely blank. I remove the app and downloaded again. Still having same problem.

Zuyian
2022-07-09

It let's me search products and click on them but once I do, it won't show me the products picture or let me add to my cart, the only thing it shows is a share button that doesn't work and the name of the product.

Sheila K Bowers
2022-06-04

When I try to sign in for my credit card, app won't let me enter my password. My keyboard pops up then immediately disappears.

Tammy L VAN BOENING
2022-05-22

I have an Android tablet with the latest software and yet when I try to download your app I get the message that my device is not compatible with this version of the app

Sanny
2022-05-16

Whenever I try to look at a product it never fully loads. The reviews load but the item does not unless there are other options to click on. It is like the app stops loading the product page unless you click on something. Please fix this. I don't know why you insist on everyone using the app when it does not even work correctly.

Cassie
2022-05-14

Ulta app hasn't worked right for months. When I click on an item to purchase its just not there. It doesn't load. You have lost many sales over this. Fix it

Showing 1-12 of 12

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Common Ulta Beauty Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ulta Salon, Cosmetics & Fragrance, Inc, developers of Ulta Beauty.


Verified email ✔✔

E-Mail: android@ulta.com

Website: 🌍 Visit Ulta Beauty Website

Privacy Policy: https://www.ulta.com/company/privacy

Developer: ULTA


73.33% Contact Match

Developer: Maritz Global Events

E-Mail: apppublishing@spotme.com

Website: 🌍 Visit Ulta Beauty FLC Website



About this app

From our new hair color and lash try-ons to our Foundation Shade Matcher, swatch and color match products from top brands like Urban Decay, Anastasia Beverly Hills, Too Faced, NYX, MAC & more. •Find the perfect shade match using the Foundation Shade Matcher tool in GLAMlab®. •Get a customized skincare routine in minutes using Ulta Beauty’s Skin Analysis tool. •Send eGift Cards or Gift Cards by mail from your mobile device. •Feel the love!  Check how busy your nearest Ulta Beauty store is and what services are currently offered before you go. •Easily find a product using our barcode scanner to view product info, ratings, reviews & save your favorites; QR codes supported. •Use voice search to find a brand or product—just speak its name. •View weekly ads, gifts with purchase and special offers, including new app exclusives every Friday. •Virtually try on thousands of looks in GLAMlab®!  Sign up for Ulta Beauty’s free Ultamate Rewards Program. •Access your existing Ultamate Rewards account to view bonus offers, current status & points balance. •Learn more & apply for the Ultamate Rewards Credit Card—another exciting way that beauty loves you back! •Follow the latest skincare trends with our current Skin-fatuation feature and get haircare tips from our monthly style roundup, Hair Help.  Find your favorite makeup, skincare & haircare products—plus shade match and color swatch your favorite makeup and haircare in GLAMlab®, our virtual beauty try-on experience.  Shop the brands that share your values on things like clean ingredients, vegan, cruelty-free products, sustainable packaging and so much more. •Book a beauty service appointment for hair, skin & more in a snap!  Find brands exclusive to Ulta Beauty and celebrate, amplify and support Black-owned beauty brands by shopping them directly in UltaBeauty .  Plus, use GLAMlab® to try on your new look before you buy. •Discover more choices for you and your world with Conscious Beauty at Ulta Beauty™.  Then, check your Ultamate Rewards account & redeem points anytime, anywhere. •Shop by category & filter by brand, price, best sellers & new arrivals.  Download the mobile app & discover how the possibilities are even more beautiful.  Find the haircare and skincare routine that’s right for you using our virtual hair color try-on in GLAMlab® and the Ulta Beauty Skin Analysis tool. •Opt in for push notifications to be the first to know about exclusive offers on your favorite products & brands, get news on upcoming events at your nearest Ulta Beauty store, and receive updates on our app and GLAMlab® experiences. •Review your Ulta. com account order history and track orders. •Use the store locator to get directions to your nearest Ulta Beauty store, view hours & even book a Salon appointment! •Share your favorite products & looks on your favorite social networks. •Search for and quickly find recently viewed products using Spotlight Search.