Ulta Beauty app not working? crashes or has problems?

Ulta Beauty Status


I have a problem with Ulta Beauty

Are you having issues? Select the issue you are having below and provide feedback to Ulta Beauty.



⚠️ Most reported problems ⚠️
Something else
46.2%

Not working
34.6%

Connection
7.7%

Login
7.7%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Ulta Beauty Problems 🔥

- App crashes from time to time

- Some products that are out in stores weren't showing up to buy from the app

- Filters are a mess

- Search is terrible

- Address doesn't port over to shipment correctly

- Coupons aren't labeled properly

📋 12 Reported Issues:

C
Cristina Maria Librandi 2023-06-08

i keep getting error code 408

S
Stella Crutsinger 2023-05-19

Website says access denied. I do not have permission. Event ID 18.32ec3817.1684455300.a3bc531

A
Ashley 2023-03-23

won't let me use any credit card to complete my purchase order today. never had an issue with this before.

K
Kelsey Jarvis 2023-02-04

when i check out on the ulta beauty app it wont let me use my ulta beauty credit card.

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Sylvia 2022-09-07

I have had issues with the Ulta site for days and get now where.. I've deleted cookies and cashe etc.......I can get into ulta and put products into cart but when I want to purchase these items the cart nothing works...I can't delete an item , can't increase numbers and when I want to check out...nothing.......anyone have issues like this and what is the Fix????????????Thanks

T
Tasha 2022-08-03

Whenever I try to login on the app it says the app is taking a beauty rest and the app only works once in a while.

L
Lisa C 2022-07-09

When I open the app the screen is completely blank. I remove the app and downloaded again. Still having same problem.

Z
Zuyian 2022-07-09

It let's me search products and click on them but once I do, it won't show me the products picture or let me add to my cart, the only thing it shows is a share button that doesn't work and the name of the product.

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Sheila K Bowers 2022-06-04

When I try to sign in for my credit card, app won't let me enter my password. My keyboard pops up then immediately disappears.

T
Tammy L VAN BOENING 2022-05-22

I have an Android tablet with the latest software and yet when I try to download your app I get the message that my device is not compatible with this version of the app

S
Sanny 2022-05-16

Whenever I try to look at a product it never fully loads. The reviews load but the item does not unless there are other options to click on. It is like the app stops loading the product page unless you click on something. Please fix this. I don't know why you insist on everyone using the app when it does not even work correctly.

C
Cassie 2022-05-14

Ulta app hasn't worked right for months. When I click on an item to purchase its just not there. It doesn't load. You have lost many sales over this. Fix it

Showing 1-12 of 12 reported issues:

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