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Common vHealth (Worldwide) Problems & Solutions. Troubleshooting Guide

       


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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Advance Medical Health Care Management Services, developers of vHealth (Worldwide).




About this app

Your employer or Aetna representative can assist. vHealth doctors will take the time to understand your health needs and guide you to the best possible solution.  If you are eligible, consults are free and available as often as you require. (1) Video Consultations: schedule a video appointment at a time that suits you.  Created especially for Aetna International members, vHealth (Worldwide) provides access to doctors anytime, anywhere.  If you reside in India, Dubai or Thailand  you may wish to check you are downloading the correct vHealth application.  Available in English and Spanish. (2) Phone Consultations: request a phone consultation on a call back basis.  Please note, other vHealth apps are available.  Wherever you are in the world, you can feel confident you & your family is receiving the right care.  The doctor will typically return your call within 2 – 4 hours.