vHealth (Worldwide) Status

Published by Advance Medical Health Care Management Services

Created especially for Aetna International members, vHealth (Worldwide) provides
access to doctors anytime, anywhere.Please note, other vHealth apps are
available.

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Common vHealth (Worldwide) Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot vHealth (Worldwide) app on iOS and Android devices. Solve all vHealth (Worldwide) app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

vHealth (Worldwide) iPhone Issues and Solutions

vHealth (Worldwide) iOS app crashes, not working, errors
vHealth (Worldwide) iOS app network issues
vHealth (Worldwide) on iOS has black/white screen

vHealth (Worldwide) Android App Issues and Solutions

vHealth (Worldwide) has errors/crashing/not working
vHealth (Worldwide) server network connectivity issues
vHealth (Worldwide) has black screen

vHealth (Worldwide) iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever vHealth (Worldwide) app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix vHealth (Worldwide) app crashes or not working on Iphone (iOS):

Close and restart the vHealth (Worldwide) app on iPhone
Update vHealth (Worldwide) app to the Latest Version for iOS
Uninstall and reinstall vHealth (Worldwide) iPhone app
Update your iPhone to the latest iOS version

Fix vHealth (Worldwide) on iPhone unable to connect to server/internet connection issues::

To resolve vHealth (Worldwide) network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix vHealth (Worldwide) black/white screen (blank screen) on iPhone:

Follow the vHealth (Worldwide) iOS app troubleshooting guide Here →

vHealth (Worldwide) Android App Issues and Solutions

Fix vHealth (Worldwide) not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent vHealth (Worldwide) app issues:

Force Stop the vHealth (Worldwide) App
1. On android, goto "Settings" » click vHealth (Worldwide) app. » click "Force Stop".

Update vHealth (Worldwide) to the latest version on PlayStore

Clear vHealth (Worldwide) App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "vHealth (Worldwide) app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch vHealth (Worldwide).

Fix vHealth (Worldwide) unable to contact server/ vHealth (Worldwide) internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click vHealth (Worldwide) » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got vHealth (Worldwide) » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch vHealth (Worldwide) on android.

Solve vHealth (Worldwide) black/white screens issue on Android:

Follow the vHealth (Worldwide) android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Advance Medical Health Care Management Services, developers of vHealth (Worldwide).

94.44% Contact Match

Developer: Teladoc Health International

E-Mail: [email protected]

Website: Visit vHealth (Worldwide) Website

About this app

Your employer or Aetna representative can assist. vHealth doctors will take the time to understand your health needs and guide you to the best possible solution. If you are eligible, consults are free and available as often as you require. (1) Video Consultations: schedule a video appointment at a time that suits you. Created especially for Aetna International members, vHealth (Worldwide) provides access to doctors anytime, anywhere. If you reside in India, Dubai or Thailand you may wish to check you are downloading the correct vHealth application. Available in English and Spanish. (2) Phone Consultations: request a phone consultation on a call back basis. Please note, other vHealth apps are available. Wherever you are in the world, you can feel confident you & your family is receiving the right care. The doctor will typically return your call within 2 – 4 hours.