Company Name: Advance Medical Health Care Management Services
About: Created especially for Aetna International members, vHealth (Worldwide) provides
access to doctors anytime, anywhere.Please note, other vHealth apps are
available.
Listed below are our top recommendations on how to get in contact with vHealth (Worldwide). We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact vHealth (Worldwide). Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
by Reason432
First the app did not work at all. It said it was not available where I was, which is not true. A week later I can get on the app after back and forth through email...and I set up an appointment and wait by my phone. My phone never rang. But the app says my appt was cancelled. When I try to hit the reschedule button on app it does not work. My only choice is to call the help number and I have been sitting on hold forever. There is no way to message through the app. This is a really bad experience.
by Nateinnica
I can’t open the app. On their website the virtual assistant can’t help at all. And the customer service phone number to call says it’s not connected at this time. How in the world are we supposed to reach this service? Frustrating.
We had used this before and it worked well.
So now it’s double frustrating.
by INTL GP Subscriber
First use. Scheduled a 2pm consultation. Just as I was entering waiting room, received a message that Dr cancelled because had tried to reach me three times. This was 1:58 pm, and first attempt was apparently 1:55pm. Really? With a Dr like that I am sure the consultation would have been rushed and a waste of time anyway.
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