Patient Cloud Status
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problems reported in the last 24 hours
Summary of Patient Cloud Problems 😠👌🔥
- Update broke the app
- Login screen does not respond
- App is crash-prone
11 Reported Issues: 😵🆘🛟🚨📢
I go to log in with my pin it’s keeps telling service unavailable try again later this has been happening since yesterday oct 1st 2024
Have to login in
Patient cloud i need the activation code too get in there i need help that
I want to know how come I didn't get my money
I want to know how come I didn't get my money
After I enter my pin, it just spins and will not proceed to the question screen
App not working
App very slow. I put in my PIN and have to wait a very long time for it to finally come to screen. It also takes a long time to sync.
How can I get access to the app? My doctor gave me only a PIN. The last week it worked. But now I can get in. Volker Stöckle
App to work
I have app on iPhone 13. It stopped responding g when I enter my PIN. Updated the app and even did a hard reboot of phone. Same result - I enter PIN and it does not move to the questions as it normally has
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Common Patient Cloud Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Patient Cloud app on iOS and Android devices. Solve all Patient Cloud app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Medidata Solutions Worldwide, developers of Patient Cloud.
Healthcare professionals: Patient Cloud eCOA allows you to invite patients to your studies and have them provide health data using their mobile devices. Clinical Researchers: Patient Cloud eCOA is part of the Medidata platform, including Medidata Rave®. Medidata Patient Cloud eCOA provides a single app for ePRO, ClinROs and site mode functionality to better integrate workflows. Patients: Download Patient Cloud eCOA app for free, receive an invitation from your doctor and you can participate in a clinical trial — it's that easy! Patient Cloud eCOA lets you answer clinical trial questionnaires from the comfort of your own home, or wherever is convenient for you. Patient Cloud eCOA simplifies the patient reported component of your clinical trials. It changes the information flow and management of patient engagement for patients, clinical researchers, and healthcare professionals. A single app for all users enables clinicians and investigators to assist patients with accessing PRO instruments where appropriate. As part of the Medidata platform, the full functionality of the platform is at your fingertips. It frees you from reliance on proprietary devices and reduces study setup time and effort. By leveraging Rave, you can build your own questionnaires and easily make them available for patients. Entered data is accessible to you and your partners immediately. Contact Medidata Solutions today to get started right away!
