Patient Cloud app not working? crashes or has problems?

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3 User reports:
App has problems
 User reports 3

⚠️ Most reported problems ⚠️
Something else
78.6%

Login
14.3%

Crashes
7.1%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Patient Cloud Problems 🔥

- Update broke the app

- Login screen does not respond

- App is crash-prone

📋 11 Reported Issues:

L
Lisa Mishel 2024-10-02

I go to log in with my pin it’s keeps telling service unavailable try again later this has been happening since yesterday oct 1st 2024

C
Carol Bryant -Freeman 2023-09-30

Have to login in

M
Markita 2023-08-17

Patient cloud i need the activation code too get in there i need help that

T
Tornadowelch 2023-06-24

I want to know how come I didn't get my money

⚠️ Troubleshoot | Report Issue ⚠️
T
Tornadowelch 2023-06-24

I want to know how come I didn't get my money

J
Jeanne Gaddis 2023-05-08

After I enter my pin, it just spins and will not proceed to the question screen

M
Martha Tolliver 2023-04-21

App not working

S
Susan Houck 2023-04-19

App very slow. I put in my PIN and have to wait a very long time for it to finally come to screen. It also takes a long time to sync.

V
Volker Stöckle 2022-12-30

How can I get access to the app? My doctor gave me only a PIN. The last week it worked. But now I can get in. Volker Stöckle

⚠️ Troubleshoot | Report Issue ⚠️
S
Salvador R Espinoza 2022-10-13

App to work

S
Samuel Bogdanove 2022-07-20

I have app on iPhone 13. It stopped responding g when I enter my PIN. Updated the app and even did a hard reboot of phone. Same result - I enter PIN and it does not move to the questions as it normally has

Showing 1-11 of 11 reported issues:

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Common Patient Cloud Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Patient Cloud iPhone Issues and Solutions

  2. Patient Cloud Android App Issues and Solutions


  Contact Support

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Developer: Medidata Solutions




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