Contact Patient Cloud

Contact Patient Cloud

Published by on 2020-11-23

Medidata Patient Cloud eCOA provides a single app for ePRO, ClinROs and site
mode functionality to better integrate workflows. It changes the information
flow and management of patient engagement for patients, clinical researchers,
and he...

How to Contact Patient Cloud

Patient Cloud Contact Information

Listed below are our top recommendations on how to get in contact with Patient Cloud. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Patient Cloud. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).

NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Medidata Solutions Worldwide

Get Pricing Info for Patient Sortal

Contact Patient Sortal! Or Contact Support

Need help using Patient Sortal? Try their Help Center now!

Patient Sortal in the News!

Social Support and Contacts

Patient Sortal on Facebook!

Patient Sortal on Twitter!

Patient Sortal on LinkedIn!

A better way to Contact apps

You can now contact Patient Cloud customer service directly
via Email using our new site -

Contact Patient Cloud directly

Common Patient Cloud Issues

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Reported Issues: 9 Comments

By Carole Williams
Feb 12 2021

Downloaded app Feb 10. Cannot get past introduction screen. No forms available. Uninstalled and reinstalled. No change.

By Tom Doney
Feb 11 2021

Same issue as others. Can log in and fill out training form but that is all there is. Got the app yesterday.

By Dean
Jan 09 2021

Having same problem as the other comments above for the Novavax clinical trial.

Jan 01 2021

Had first Novavax trial shot on 12/29. DL app and it syncs, but after introduction form, nada. Friend having same problem.

By Lindsay Long
Dec 29 2020

I am on day 2 of COVID-19 trial and am unable to see the forms to fill out.

By Carol H. Eatman
Dec 29 2020

Received vaccination yesterday - downloaded the app. I can get in but can't get past the training section. The wheel bottom right spins continuously, syncing. I can only see information about the forms and wasn't able to enter any data last night or today.

By Dale Hammond
Nov 21 2020

Can log into App ok but no forms available to complete. Had Vaccine/Placebo on 18th Nov 2020.

By Peter North
Nov 10 2020

App syncs ok but will not let me open relevant form that needs filled.
Deleting App and reloading makes no difference.

By James Gobson
Oct 13 2020

Having attended a screening today for trials of the Novavax covid-19 vaccine and received the vaccine, I downloaded and activated the Patient Cloud app. But, I now can't login to the app - enter my email and password, and sign in - the app hangs, spinning wheel if death...

Have a Problem with Patient Cloud? Report Issue

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Why should I report an Issue with Patient Cloud?

  1. Pulling issues faced by users like you is a good way to draw attention of Patient Cloud to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Patient Cloud customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Patient Cloud.

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