Medidata Patient Cloud eCOA provides a single app for ePRO, ClinROs and site
mode functionality to better integrate workflows. It changes the information
flow and management of patient engagement for patients, clinical researchers,
Listed below are our top recommendations on how to get in contact with Patient Cloud. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Patient Cloud. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Medidata Solutions Worldwide
By Carole Williams
Feb 12 2021
Downloaded app Feb 10. Cannot get past introduction screen. No forms available. Uninstalled and reinstalled. No change.
By Tom Doney
Feb 11 2021
Same issue as others. Can log in and fill out training form but that is all there is. Got the app yesterday.
Jan 09 2021
Having same problem as the other comments above for the Novavax clinical trial.
By MICHAEL HOLLEMAN
Jan 01 2021
Had first Novavax trial shot on 12/29. DL app and it syncs, but after introduction form, nada. Friend having same problem.
By Lindsay Long
Dec 29 2020
I am on day 2 of COVID-19 trial and am unable to see the forms to fill out.
By Carol H. Eatman
Dec 29 2020
Received vaccination yesterday - downloaded the app. I can get in but can't get past the training section. The wheel bottom right spins continuously, syncing. I can only see information about the forms and wasn't able to enter any data last night or today.
By Dale Hammond
Nov 21 2020
Can log into App ok but no forms available to complete. Had Vaccine/Placebo on 18th Nov 2020.
By Peter North
Nov 10 2020
App syncs ok but will not let me open relevant form that needs filled.
Deleting App and reloading makes no difference.
By James Gobson
Oct 13 2020
Having attended a screening today for trials of the Novavax covid-19 vaccine and received the vaccine, I downloaded and activated the Patient Cloud app. But, I now can't login to the app - enter my email and password, and sign in - the app hangs, spinning wheel if death...
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