Patient Cloud Reviews

Got a new iphone 12 and now the login screen does not respond. tried using the forgot PIN option, and it goes to a password reset screen which makes no sense. from there, it never emails me any password reset email (even though I started from a forgot pin option). completely inaccessible. tried restarting phone. tried reinstalling app. nothing.

Been in a study for over a month. Have to fill this out daily but now it kicks you out every time to try and enter your data. I’ve been in contact but no luck getting it fixed. No way to go back to a previous version that worked

Does not allow multiple subjects per app. For a parent with multiple kids in studies, this is a obvious miss by either app devs or product managers

A recent update has made PatientCloud super crash-prone. Tonight I filled out three relatively short forms and the Patient Cloud app crashed eight times. This is typical of my experience over the last 2-3 weeks. Even when I have one short form I usually have a couple of app crashes in the brief time it takes me to fill it out.

the new app crashes constantly! Everytime I go to the last page to submit data PatientCloud crashes! I have to log back in a continue from the page that crashed! so annoying and unnecessary! roll back the update and fix this garbage!

I complete the daily diary between noon and 1 pm every day. Sometimes late at night it will notify me to complete the diary when I already have. Other times I get a message the next morning that I missed the day before.
Manual syncing just sends it into a freeze.

After logging my temperature every day for 5 months for this important covid vaccine trial, once I upgraded my phone to a 12, I can no longer log in. I am suppose to keep registering my temperature until January 2022 to complete the trial, but I guess that’s not happening….

This thing is horrendous, i can’t enter my data half the time and then get a notice I have to enter my data for the day. I don’t understand PatientCloud at all. It’s bad, and this is how data is being collected for Covid trials? What?!

PatientCloud does not work with iPhone 13 pro. I have to use another device in order to sync.

This might be one of the worst apps I’ve ever seen or used. As soon as this study is over it will be deleted immediately. Bad design. Bad UX. No Face ID. Even when using the quick passcode it glitches.

Since the update PatientCloud no longer shows up on my iPhone 8 - I can access it through PatientCloud Store but can’t seem to download it to the phone.

Yesterday’s update (12/6/2021) seems to have broken PatientCloud . When I submit my identifier it spins a few seconds and then just sits on that screen.

I’ve switched to iPhone 13 with iOS 15 this month and cannot login anymore. I wonder if the pro version of PatientCloud would work for me?

App is not letting me log into my diary since I upgraded my iPhone to the 12 pro max. It seems to be a common problem according to the people at the research study group. Not cool, this is a crucial research study !!

Medidata customer service is incompetent and PatientCloud seems to never work with transferring data to the online data site

Upgraded to iPhone 12 max. Permanently logged out and frozen on login screen. Poor Pharma company not getting their data.

I enter my pin and nothing happens. Anyone with a fix for this???

Sometimes I cannot login to PatientCloud . I enter my credentials, hit enter, and nothing. No error message, nothing.

PatientCloud isn’t working anymore. It stays frozen on the log in screen. Please fix ASAP!!

Very unreliable

I have conquered my fear of needles and I got my noise swabbed and they gave me nothing it’s stupid

Upgraded phone now can’t login.

Recent update crashes PatientCloud before it accepts the data for synch.