Journi Print | Photobooks Status

Last Updated on 2026-05-05 by Journi GmbH

I have a problem with Journi Print | Photobooks

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Most reported problems

Not working

50.0%

Screen

50.0%

- Slow shipping from Germany to the US

- Poor customer service when it comes to finding orders or issuing refunds

- Long processing times and slow delivery, with packages sitting at each location for 3-5 days.

Common Journi Print | Photobooks Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Journi Print | Photobooks network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Journi Print | Photobooks App
1. On android, goto Settings » Journi Print | Photobooks » click [Force Stop]

Clear Journi Print | Photobooks App Cache and Data:
1. On android, goto Settings » Apps » Journi Print | Photobooks » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Journi Print | Photobooks.

On android, goto Settings » Apps or Manage Apps tab.
Click Journi Print | Photobooks » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Journi Print | Photobooks » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Journi Print | Photobooks

Contact e-Mail: [email protected]

E-Mail: [email protected]

Website: 🌍 Visit Journi Print Website

Privacy Policy: https://www.journiapp.com/privacy

Developer: Journi - The Photo Book Makers

Apr 10, 2026, 05:12 PM
a Windows user from Huy, Belgium reported problems with Journi Print | Photobooks : Not working
Nov 10, 2025, 01:09 PM
a Windows user from Leeds, United Kingdom reported problems with Journi Print | Photobooks : Screen
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