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⚠️ Most reported problems ⚠️

Connection
30.8%

Not working
30.8%

Login
23.1%

Crashes
15.4%

problems reported in the last 24 hours

24 hour clock ⏰

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Common Mullvad VPN Problems & Solutions. Troubleshooting Guide

       


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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Mullvad VPN AB, developers of Mullvad VPN.




About this app

Mullvad was founded in 2009 purely with the ambition of upholding the universal right to privacy - for you, for us, for everyone.  Add time to your account via in-app purchases or on our website. * Creating an account requires no personal info - not even an email address.  Since our humble beginning, our VPN service has helped to keep users' online activity, identity, and location private.  With Mullvad, your traffic travels through an encrypted tunnel to one of our VPN servers and then onward to the website you are visiting.  Using a VPN is a great first step toward protecting your online privacy.  Click “Create account” to generate an anonymous account number. 3.  Same goes for your ISP; they’ll see that you’re connected to Mullvad, but not your activity.  Our iOS app uses WireGuard, a superior VPN protocol that connects fast and doesn’t drain your battery.  We believe that privacy is a universal right.  You have a universal right to privacy.  Browse the web securely and privately with Mullvad VPN.  That's a tall order, but if you want to make a change, you've gotta start somewhere.  In this way, websites will only see our server’s identity instead of yours.  It’s fast, trustworthy, and easy to use. 2.  Over the years, we've been blazing a trail forward to provide the most secure and anonymous VPN out there for everyone, for us, for you.