Pillow app not working? crashes or has problems?

Pillow Status

Last Updated on 2025-01-30 by Neybox Digital Ltd.

I have a problem with Pillow

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14 User reports:
App has problems

User reports 14

⚠️ Most reported problems ⚠️

Crashes

37.5%

Not working

31.3%

Screen

12.5%

Something else

12.5%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 2 Reported Issues:

Christine Cargill 2024-03-11

I have had many problems with my pillow app saying it doesn’t have enough data to provide a reading, despite the fact that my Apple Watch data is perfectly fine. I am not renewing because of this constant problem

Karen Preissner 2022-09-04

Pillow opens on the screen and then just disappears. I can not set any alarm or keep it on the screen. It is still open on the phone but won't work. If I delete the app and reinstall it then it works for one night and then has the same problem. Apple watch used or not used, no difference. Background app refresh or not no difference. I did pay for premium. I really liked this app so it is crummy that it doesn't work.

Showing 1-2 of 2 reported issues:

Have a Problem with Pillow: Sleep Tracker? Report Issue

Common Pillow Problems & Solutions. Troubleshooting Guide

Table of Contents:

Pillow iPhone Issues and Solutions

Pillow iOS app crashes, not working, errors
Pillow iOS app network issues
Pillow on iOS has black/white screen

Pillow Android App Issues and Solutions

Pillow has errors/crashing/not working
Pillow server network connectivity issues
Pillow has black screen

⚠️ Troubleshoot | Fix Now in One Click

Pillow iPhone Issues and Solutions

How to fix Pillow app crashes or not working on Iphone (iOS):

Close and restart the Pillow app on iPhone
Update Pillow app to the Latest Version for iOS
Uninstall and reinstall Pillow iPhone app
Update your iPhone to the latest iOS version

Fix Pillow on iPhone unable to connect to server/internet connection issues::

To resolve Pillow network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Pillow Android App Issues and Solutions

Fix Pillow not working on Android, crashes, errors or is unresponsive:

Force Stop the Pillow App
1. On android, goto Settings » Pillow » click [Force Stop]

Update Pillow to the latest version on PlayStore

Clear Pillow App Cache and Data:
1. On android, goto Settings » Apps » Pillow » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Pillow.

Fix Pillow unable to contact server/ Pillow internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Pillow » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Pillow » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Pillow

Contact Support

Verified email ✔✔

E-Mail: support@sleepcycle.com

Website: 🌍 Visit Sleep Cycle Website

Privacy Policy: https://www.sleepcycle.com/privacy-policy/

Developer: Sleep Cycle AB

‼️ Outages Happening Right Now

Mar 13, 2025, 09:54 PM
a user from São Gonçalo dos Campos, Brazil reported problems with Pillow : Screen
Mar 11, 2025, 02:59 PM
a user from Piracanjuba, Brazil reported problems with Pillow : Crashes
Mar 10, 2025, 08:28 PM
a user from Rawalpindi, Pakistan reported problems with Pillow : Crashes
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