BetterSleep Status
Are you having issues? Select the issue you are having below and provide feedback to BetterSleep.
Problems reported in the last 24 hours
Summary of BetterSleep Problems 🔥
- Limited free content.
- Expensive subscription fee.
- No option to unlock individual stories/meditations/sounds.
📋 94 Reported Issues:
App keeps closing while running, about 3 mins after starting.
When I pick the sounds and brainwaves elections and go to sleep they stop sometime during the night and turn off. The sleep tracker stays on and records sleeping disturbances but the sound selections don't continue. Can you assist?
The app keeps crashing when I play many of the audios.
I have to delete it and add it back every night for the last week.
It turns off in night but I don't have a timer set
Crashes after opening!!!!!! Seriously???? Just paid for for premium ….
Wife was having issues with the app. There’s an update out that fixes it.
App will not open
App crashes after opening. Please fix this!!!
This app was fine until last night and now it opens and then crashes… So weird…
A second or two after I open the app it crashes and goes back out.
App starts to launch and then crashes immediately. Restarted iPad and same issue.
The app crashes right after I open it.
App keeps crashing. Won’t load or open. Everything is updated. App and software.
App crashing as soon as I attempt to open it. Tried deleting and uploading app and still have same issue. Performed phone updates. What is the fix??!
The app closes as soon as I tap on it! What’s going on?
App would crash as soon as I opened it. Ended up deleting the app and reinstalling. Has worked fine since
App crashing at open
All is crashing as soon as I open it. All trouble shooting done and still not working.
This app is crashing when I open it. I’ve had this for 5+ years and never experienced this issue. Fix now.
Crashes immediately after opening, although still open in background. Tried on different devices. Tried deleting and reinstalling. Tried turning off devices and back on. Have latest update. Please help!!! My twins don’t know how to sleep without 😬
app crashing as soon as i open it - nothing seems to work - please help
App crashing for past two days. Nothing fixes it
app suddenly won’t load. I’ve shut down my phone and have also done a system update hoping those would correct the problem.
Fix your damn app
App closes as soon as you open it
I tap on the app and it puts me to the load screen then immediately shuts down and kicks me out. I deleted it and reinstalled it and it still didn’t fix the issue.
Ap crashes when opening.
When I open the Better Sleep app it immediately closes
To fix closing app issue. Go-to general storage in settings Select better sleep app Select offload app Delete app Reinstall from app store
Ever since I downloaded the most recent update I can’t even use the app without it crashing within 1 second upon opening.
Keeps crashing as soon as I open it. I even deleted the app then reinstalled. I also restarted my iPhone
So has started crashing immediately after opening it. Wondering if anyone else found a solution to this.
Last night: App crashing/not even loading. Uninstalled, reinstalled, no change. This morning: Still crashing 8 hours later.
The app is crashing as soon as I open it. Panicking a bit as I rely on it for sleep. I’ve deleted app and reloaded it but same problem. I also restarted my phone. Any help you can provide would be appreciated. Thank you
App crashes upon opening, shut down device, restarted, still crashes
App immediately crashing when trying to open it. Tried last night when going to bed and again this morning with no luck.
App crashes as soon as it opens. Please fix asap. I use
App keeps returning to Home Screen when trying to open it. Just started last night when I tried opening it before bed. Still doing it this morning. Tried deleting app and reinstalling, no luck.
App crashes immediately in opening
This app crashes immediately after opening. I tried removing & reinstalling. shutting down device and starting again. nothing works. still crashing.
Crashes as soon as I open it.
App keeps crashing second after trying to open
Hi there I love this App and depend on it for a great solid nights sleep Thought I should leave a comment advising that I’ve gone through all the trouble shooting and restarted my phone but it will not load Hope you can resolve it Thank you 😊
went to bed with app working and woke up to app not working! Keeps crashing immediately after I try to open app. I paid for a whole year and now I can’t use it!
App keeps crashing. Won’t open. This just started. Ive done all of the usual fixes. Not working. :(
Crashing immediately after opening, have restarted phone and uninstalled and reinstalled the app. I hope it is fixed soon as I rely on it to sleep :(
App is crashing as soon as i open it. I dont have much storage on my phone which makes it glitchy but i cleared up almost 10 gb of storage, restarted my phone several times, and even deleted and redownloaded the app twice and it is still crashing every time i open it after working all night last night.
App crashes as soon as I open it, same as others have said, I have also been using the app for many years, almost since it was first started and have NEVER had a problem with it. I genuinely don’t know how I’m going to sleep (I use it for tinnitus). Will have to find something else temporarily until it’s fixed.
Can’t open app. It just kicks me out as soon as I touch the link. Please fix. I use this every night to sleep and have lifetime subscription. It has never not worked and I’ve been using it since 2018 when it was Relax Melodies.
App keeps crashing immediately after opening! Super frustrating! Have deleted the app and reinstalled- same issue!
I was really interested in this app, but I can’t try it because it wont even open. Also, my device is up to date. Help!!!
app crashes when i click icon. Tried restarting phone, deleting app and reloading. Nothing works.
App crashes immediately after opening. Updating the app, my phone, restarting my phone, deleting and re installing the app has not resolved the issue. I have used the app for years so I’m quite unhappy.
What is happening?! App closes as soon as I try to open it - multiple attempts and also tried to reload. Very disappointed. Will go elsewhere ....
app typically works great, but now I can't open it without it crashing immediately. Don't know how to fix it.
App closes as soon as it opens
App is crashing when opening, did every update, uninstalled and reinstalled still didn’t work. Not working on any device.
The app crashes as soon as I open it. I need this app to sleep.
App is crashing on opening. Have tried reinstalling and restarting iPad. We have a premium account. Please advise
App closes or crashes as soon as I open it.
As everyone here says, app is instantly closing.
App automatically closes as soon as I click on it to open it! Have restarted phone and deleted/re-added the app. Nothing is working
The app crashes when you open it.
App crashes literally the second I open it. This has just happened today 16/10/2022 and have never had an issue with this App before. Seems like I’m not the only one recently
App is crashing and won’t open. All troubleshoot followed and app still won’t work.
This is the only app I use for sleep time to get to sleep because I have a lot of issues with sleep. It’s not helpful that it crashes the second I open it. :(
The app just started closing every time I have tried opening it. Even after removing and downloading again it still closes. Please help.
Oct-16-2022 Went to play rain sounds and i clicked on the app.. It shot me back to my home screen seconds later. (Re-installed, updated and shut off phone yet nothing seems to work.) <3
App closes immediately after I open it. My autistic son has used this app to fall asleep for years and he is devastated. I don’t know what to do.
App crashes immediately after selecting the app. Won’t even open.
App crashes as soon as I open it. Worked fine yesterday.
App crashes immediately after opening. I have tried all the suggested fixes. Internet connection is fine.
App crashed immediately after opening on iOS. Restarted phone and reinstalled app did not help.
I have been using for years. Signed up and now crashes!!! I am furious and tired!
App closes immediately after I try to open. Have uninstalled and reinstalled, shut off my phone, nothing works.
App crashes right after opening.
This app is crashing on every Apple device we own, without cause. We have done all the troubleshooting we can do, and nothing is working. App seems to be going downhill with each update.
App crashed immediately when I tried to open. I deleted, reinstalled app, and still crashed.
App crashes as soon as i open it, been using it forever now. it wont open at all, even after redownloading 5 times :( i have a subscription too. using the web browser for now but not all sounds continue if you lock the phone.
App crashes as soon as I open it 😣
App crashes just after opening. Deleted and re installed and still crashes.
App doesn’t even fully open before crashing
App crashes after I click on it / try to launch it. I tried deleting it and downloading again from App Store. No change.
App closes after opening. I’ve been using this app to help me sleep for years and I’ve never had a problem. I don’t know what to do.
Ap crashing immediately after opening. Just started tonight after I opened the new story A lady with a star in a hole .. or something like that. It was fine until I decided to try that story.
Now that I’ve paid for premium, suddenly sleep tracking isn’t working and the app will close itself during the night so my sleep isn’t recorded. Feels kind of like a scam.
App crashes immediately after opening.
App is crashing as soon as I open it. Don’t know what’s going on but I use this every night for sleep so I’m pretty devastated at the moment
App crashes immediately after opening
App closes as soon as it’s opened. Money was taken from my account? Much more than the monthly amount.
app closes as soon as you open it
App keeps crashing second after trying to open.
Timer is not turning off
Have a Problem with BetterSleep: Relax and Sleep? Report Issue
Common BetterSleep Problems & Solutions. Troubleshooting Guide
Contact Support
Verified email
Contact e-Mail: support@ipnos.com
Verified email ✔✔
E-Mail: support@ipnos.com
Website: 🌍 Visit BetterSleep Website
Privacy Policy: http://www.ipnos.com/privacy-policy/
Developer: Ipnos Software
‼️ Outages Happening Right Now
-
Started 37 seconds ago -
Started 2 minutes ago
-
Started 7 minutes ago
-
Started 9 minutes ago
-
Started 9 minutes ago
