BetterSleep app not working? crashes or has problems?

BetterSleep Status

Published by on 2023-12-14

→ “Best app for sleep” – Reviewed.com → Named Apple’s "App of the
Day" over 65 times → “The most positively reviewed app in the history of the
Apple Store” – Business Insider Relax Melodies is now BetterSleep.


I have a problem with BetterSleep

Are you having issues? Select the issue you are having below and provide feedback to BetterSleep.


problems reported in the last 24 hours

24 hour clock

Most reported problems


Reported Issues: 93 Comments

By Jonathan Phillips   2 months ago


When I pick the sounds and brainwaves elections and go to sleep they stop sometime during the night and turn off. The sleep tracker stays on and records sleeping disturbances but the sound selections don't continue. Can you assist?

By Nohemí   10 months ago


The app keeps crashing when I play many of the audios.

By Hayley   11 months ago


I have to delete it and add it back every night for the last week.

By Stephanie   1 year ago


It turns off in night but I don't have a timer set

By maria cardani   1 year ago


Crashes after opening!!!!!! Seriously???? Just paid for for premium ….

By E   1 year ago


Wife was having issues with the app. There’s an update out that fixes it.

By Melissa McConnell   1 year ago


App will not open

By Melisa Geleott   1 year ago


App crashes after opening. Please fix this!!!

By Peter Knight   1 year ago


This app was fine until last night and now it opens and then crashes… So weird…

By Scott   1 year ago


A second or two after I open the app it crashes and goes back out.

By Kari   1 year ago


App starts to launch and then crashes immediately. Restarted iPad and same issue.

By Addison   1 year ago


The app crashes right after I open it.

By Daryl Minton   1 year ago


App keeps crashing. Won’t load or open. Everything is updated. App and software.

By Jennifer   1 year ago


App crashing as soon as I attempt to open it. Tried deleting and uploading app and still have same issue. Performed phone updates. What is the fix??!

By Deborah Leyva   1 year ago


The app closes as soon as I tap on it! What’s going on?

By Ryan   1 year ago


App would crash as soon as I opened it. Ended up deleting the app and reinstalling. Has worked fine since

By Leslie   1 year ago


App crashing at open

By Angela clasper   1 year ago


All is crashing as soon as I open it. All trouble shooting done and still not working.

By Lucas Bourne   1 year ago


This app is crashing when I open it. I’ve had this for 5+ years and never experienced this issue. Fix now.

By Emma   1 year ago


Crashes immediately after opening, although still open in background. Tried on different devices. Tried deleting and reinstalling. Tried turning off devices and back on. Have latest update. Please help!!! My twins don’t know how to sleep without 😬

By Rasmus R   1 year ago


app crashing as soon as i open it - nothing seems to work - please help

By Colette Rees   1 year ago


App crashing for past two days. Nothing fixes it

By Judi Coleman   1 year ago


app suddenly won’t load. I’ve shut down my phone and have also done a system update hoping those would correct the problem.

By Sarah Benvenuto   1 year ago


Fix your damn app

By Anne   1 year ago


App closes as soon as you open it

By Mikey   1 year ago


I tap on the app and it puts me to the load screen then immediately shuts down and kicks me out. I deleted it and reinstalled it and it still didn’t fix the issue.

By Cynthia Creamer   1 year ago


Ap crashes when opening.

By Dana Wyatt   1 year ago


When I open the Better Sleep app it immediately closes

By Bob   1 year ago


To fix closing app issue. Go-to general storage in settings Select better sleep app Select offload app Delete app Reinstall from app store

By Karissa   1 year ago


Ever since I downloaded the most recent update I can’t even use the app without it crashing within 1 second upon opening.

By Tony Turner   1 year ago


Keeps crashing as soon as I open it. I even deleted the app then reinstalled. I also restarted my iPhone

By Sarah Ashton   1 year ago


So has started crashing immediately after opening it. Wondering if anyone else found a solution to this.

By Michelle Z   1 year ago


Last night: App crashing/not even loading. Uninstalled, reinstalled, no change. This morning: Still crashing 8 hours later.

By Maureen   1 year ago


The app is crashing as soon as I open it. Panicking a bit as I rely on it for sleep. I’ve deleted app and reloaded it but same problem. I also restarted my phone. Any help you can provide would be appreciated. Thank you

By Lori Beckman   1 year ago


App crashes upon opening, shut down device, restarted, still crashes

By Aimee G   1 year ago


App immediately crashing when trying to open it. Tried last night when going to bed and again this morning with no luck.

By Shannon Anchaleechamaikorn   1 year ago


App crashes as soon as it opens. Please fix asap. I use

By Brian Martin   1 year ago


App keeps returning to Home Screen when trying to open it. Just started last night when I tried opening it before bed. Still doing it this morning. Tried deleting app and reinstalling, no luck.

By Jane Gehring   1 year ago


App crashes immediately in opening

By Evelyn   1 year ago


This app crashes immediately after opening. I tried removing & reinstalling. shutting down device and starting again. nothing works. still crashing.

By Jonea   1 year ago


Crashes as soon as I open it.

By Ryan   1 year ago


App keeps crashing second after trying to open

By Topaz Maloney   1 year ago


Hi there I love this App and depend on it for a great solid nights sleep Thought I should leave a comment advising that I’ve gone through all the trouble shooting and restarted my phone but it will not load Hope you can resolve it Thank you 😊

By Shawn   1 year ago


went to bed with app working and woke up to app not working! Keeps crashing immediately after I try to open app. I paid for a whole year and now I can’t use it!

By Case Margaret   1 year ago


App keeps crashing. Won’t open. This just started. Ive done all of the usual fixes. Not working. :(

By Kate   1 year ago


Crashing immediately after opening, have restarted phone and uninstalled and reinstalled the app. I hope it is fixed soon as I rely on it to sleep :(

By Jen   1 year ago


App is crashing as soon as i open it. I dont have much storage on my phone which makes it glitchy but i cleared up almost 10 gb of storage, restarted my phone several times, and even deleted and redownloaded the app twice and it is still crashing every time i open it after working all night last night.

By Chris   1 year ago


App crashes as soon as I open it, same as others have said, I have also been using the app for many years, almost since it was first started and have NEVER had a problem with it. I genuinely don’t know how I’m going to sleep (I use it for tinnitus). Will have to find something else temporarily until it’s fixed.

By Molly   1 year ago


Can’t open app. It just kicks me out as soon as I touch the link. Please fix. I use this every night to sleep and have lifetime subscription. It has never not worked and I’ve been using it since 2018 when it was Relax Melodies.

By Belton Mickle   1 year ago


App keeps crashing immediately after opening! Super frustrating! Have deleted the app and reinstalled- same issue!

By Isabell Rachall   1 year ago


I was really interested in this app, but I can’t try it because it wont even open. Also, my device is up to date. Help!!!

By sharon filadelfia   1 year ago


app crashes when i click icon. Tried restarting phone, deleting app and reloading. Nothing works.

By Sarah   1 year ago


App crashes immediately after opening. Updating the app, my phone, restarting my phone, deleting and re installing the app has not resolved the issue. I have used the app for years so I’m quite unhappy.

By Liz Malcolm   1 year ago


What is happening?! App closes as soon as I try to open it - multiple attempts and also tried to reload. Very disappointed. Will go elsewhere ....

By Jim   1 year ago


app typically works great, but now I can't open it without it crashing immediately. Don't know how to fix it.

By Rebecca J Akers   1 year ago


App closes as soon as it opens

By Rebecca   1 year ago


App is crashing when opening, did every update, uninstalled and reinstalled still didn’t work. Not working on any device.

By Allan   1 year ago


The app crashes as soon as I open it. I need this app to sleep.

By Jenny   1 year ago


App is crashing on opening. Have tried reinstalling and restarting iPad. We have a premium account. Please advise

By E. Phillips   1 year ago


App closes or crashes as soon as I open it.

By Lori S   1 year ago


As everyone here says, app is instantly closing.

By Candice Browne   1 year ago


App automatically closes as soon as I click on it to open it! Have restarted phone and deleted/re-added the app. Nothing is working

By Z   1 year ago


The app crashes when you open it.

By Ruth   1 year ago


App crashes literally the second I open it. This has just happened today 16/10/2022 and have never had an issue with this App before. Seems like I’m not the only one recently

By Florence   1 year ago


App is crashing and won’t open. All troubleshoot followed and app still won’t work.

By Danielle   1 year ago


This is the only app I use for sleep time to get to sleep because I have a lot of issues with sleep. It’s not helpful that it crashes the second I open it. :(

By Robert Valencia   1 year ago


The app just started closing every time I have tried opening it. Even after removing and downloading again it still closes. Please help.

By Eve   1 year ago


Oct-16-2022 Went to play rain sounds and i clicked on the app.. It shot me back to my home screen seconds later. (Re-installed, updated and shut off phone yet nothing seems to work.) <3

By Lisa Kinnard   1 year ago


App closes immediately after I open it. My autistic son has used this app to fall asleep for years and he is devastated. I don’t know what to do.

By Matthew   1 year ago


App crashes immediately after selecting the app. Won’t even open.

By Rowan Medeiros   1 year ago


App crashes as soon as I open it. Worked fine yesterday.

By Sarah Waldron   1 year ago


App crashes immediately after opening. I have tried all the suggested fixes. Internet connection is fine.

By Salvo   1 year ago


App crashed immediately after opening on iOS. Restarted phone and reinstalled app did not help.

By Marjorie Tomaso   1 year ago


I have been using for years. Signed up and now crashes!!! I am furious and tired!

By Julie   1 year ago


App closes immediately after I try to open. Have uninstalled and reinstalled, shut off my phone, nothing works.

By Heidi Hodges   1 year ago


App crashes right after opening.

By Mrs H.   1 year ago


This app is crashing on every Apple device we own, without cause. We have done all the troubleshooting we can do, and nothing is working. App seems to be going downhill with each update.

By Ayelen Bernal   1 year ago


App crashed immediately when I tried to open. I deleted, reinstalled app, and still crashed.

By Madison R   1 year ago


App crashes as soon as i open it, been using it forever now. it wont open at all, even after redownloading 5 times :( i have a subscription too. using the web browser for now but not all sounds continue if you lock the phone.

By Melinda McKay   1 year ago


App crashes as soon as I open it 😣

By Diane Rinehart   1 year ago


App crashes just after opening. Deleted and re installed and still crashes.

By Kathy T   1 year ago


App doesn’t even fully open before crashing

By Mark   1 year ago


App crashes after I click on it / try to launch it. I tried deleting it and downloading again from App Store. No change.

By Becki   1 year ago


App closes after opening. I’ve been using this app to help me sleep for years and I’ve never had a problem. I don’t know what to do.

By Diane   1 year ago


Ap crashing immediately after opening. Just started tonight after I opened the new story A lady with a star in a hole .. or something like that. It was fine until I decided to try that story.

By Ham Clem   1 year ago


Now that I’ve paid for premium, suddenly sleep tracking isn’t working and the app will close itself during the night so my sleep isn’t recorded. Feels kind of like a scam.

By Emily   1 year ago


App crashes immediately after opening.

By Astro   1 year ago


App is crashing as soon as I open it. Don’t know what’s going on but I use this every night for sleep so I’m pretty devastated at the moment

By Seth   1 year ago


App crashes immediately after opening

By Nia Weathers   1 year ago


App closes as soon as it’s opened. Money was taken from my account? Much more than the monthly amount.

By Heather Wright   1 year ago


app closes as soon as you open it

By Alice Morrissey   1 year ago


App keeps crashing second after trying to open.

By Amy Warner   1 year ago


Timer is not turning off


Common dislikes about BetterSleep app

- Limited free content.

- Expensive subscription fee.

- No option to unlock individual stories/meditations/sounds.



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Common BetterSleep Problems & Solutions. Troubleshooting Guide


   



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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ipnos Software Inc., developers of BetterSleep.


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Contact e-Mail: [email protected]


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Developer: Craftsman Spirit

E-Mail: [email protected]

Website: Visit BetterSleep Website



About this app

It’s the same great app with all the sounds and content you know and love but with a new sleep tracker, sleep recorder and a beautiful new layout. this app helps you understand and improve your sleep with its easy-to-use sleep tracker, sleep recorder, premium sleep sounds, amazing stories and soothing guided meditations.  Fall asleep easily, sleep soundly, and develop lasting sleep habits, with dreamy soundscapes, narrated stories, hypnosis and meditations that really work, all perfectly tuned to your needs.  Record the sounds you make while you sleep and listen to them when you wake up. this app identifies when you snore, move around, sleep talk and make other common sounds at night.  Leading doctors, neuropsychologists, and sleep experts recommend this app . . . and 91% of our listeners say they slept better after using BetterSleep for just one week.  Track your sleep, understand how it works and let us propose actionable ways to improve it.  Learn about the science behind your unique sleep needs and discover your personal chronotype.  Doesn't that sound dreamy?  Relax Melodies is now this app.  Need help with BetterSleep ? 



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