Are you having issues? Select the issue you are having below and provide feedback to İstanbulkart.
- The user interface is outdated and confusing.
- The app does not allow for credit card auto-fill from saved credit cards.
- The app requires users to physically replace their card at a station to add money to it.
- The app does not integrate with Apple Wallet for NFC use.
- The new version of the app freezes and requires constant reinstallation.
- The app does not work with US or Serbian phone numbers.
- The app is useless and does not work for foreigners.
I have a problem, once i fill out all the form of istanbulkart in the app, they notice me that" my kimlik number is wrong" but actually i wrote it so many time and it's true even i used on different websites and apps and it's done, only in Istanbul kart app they didn't accept it
Android: Stuck on 1st page (where we should put it phone number, I guess) Cannot put in country code (if it's for country code). I can put everything to 2nd field - but that doesn't help Pressing black button doesn't do anything
I have problem, I can not recharge my plastic istambul card and I can not instal a digital one.
I gave just downloaded the Android app but when I try to open it, it just freezes and doesn't work!
Unable to go past the phone number page. Clicking on Next shows shows a circle for 1 second and then does nothing
Unable to proceed past the cellphone number page.
Complete guide to troubleshoot İstanbulkart app on iOS and Android devices. Solve all İstanbulkart app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Belbim, developers of İstanbulkart.
Special discounts and campaigns are also offered to mobile users while the design and identity of the renewed this app Mobil are being renewed. • Follow up of the processes of participating in campaigns and receiving rewards have become easier. While this app Mobil is becoming more user-friendly, it renewed its design with the concept of “İstanbul Loves You” and became suitable for its new brand identity. BELBİM AŞ completes its image transformation by renewing this app Mobil with the concept of “istanbul Loves You” and presents istanbulkart Mobil to the taste of İstanbulites with a more user-friendly design. this app Mobil, which creates the opportunity to have this app with you at any time by moving the physical card to digital, has been renewed. Through the new mobile application, users can see the nearest transportation and non-transportation payment and top-up point where this app is valid.