İstanbulkart - Dijital Kartım Reviews

İstanbulkart - Dijital Kartım Reviews

Published by on 2023-06-27

🏷️ About: İstanbulkart Mobil is a mobile application that allows users to have their İstanbulkart with them at all times by moving the physical card to digital. The app has been renewed with a more user-friendly design and is now suitable for its new brand identity. Special discounts and campaigns are also offered to mobile users.


       


Overall Customer Experience 😎


🙄💅🫥 Neutral
46.2%

👿🤬😠 Negative experience
31.4%

😎👌🔥 Positive experience
22.5%

~ from Justuseapp.com NLP analysis of 178 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- The app works for foreigners and is helpful for topping up transportation cards.

- The app allows for adding money to the card from a bank account.



Read 25 Customer Service Reviews 👿🤬😡😠💢😤

2.6 out of 5

The new version is not good

2022-05-31

The new version of this application is not working properly, every time I access the application it freeze .. and I should delete the application and reinstall it to make it work again.

The old version was way better 👎🏼

Sounds good, doesn’t work

2022-07-02

Requires a mobile number for every interaction but doesn’t accept numbers outside of +90, nor does it accept foreign banks for payment.

Had my card added from a friend and after setting up my own phone and account to get it to work it denied my card even though my friend removed it from there account, saying it didn’t belong to me.

Most importantly links to terms and service and privacy policies don’t work, and you can’t review, cancel, or unsubscribe from ongoing communications.

İstanbulkart was a disappointment.

Don’t update

2022-08-02

After update the program doesn’t open.

can’t be used by tourists

2022-09-03

Why don’t you accept passport no only ?
You are losing money !!

İstanbulkart can’t be used by forigners / tourists

Doesn’t work for us phone numbers

2022-10-05

Wasn’t able to use with a us phone number

The application is not even opening!!!

2022-11-05

Whenever I try to open the application, it crashes and goes out of İstanbulkart .
It needs an update 👎🏼

Not working with old istanbulkart

2022-12-07

It is not working with old cards and also not saying what is wrong. If you have a new card, you must have a phone with working nfc. It is not worth to download..

Eski this app ile çalışmıyor, yeni varsa telefonda nfc gerekli. Gereksiz bir uygulama..

Doesn’t work

2023-01-07

İstanbulkart doesn’t work and you discover this after you fill fields and spend time on useless app.
I hope the developers fix it because it will be nice to top up your metro cards online

You need a working phone

2023-02-08

same phone cannot be used for two accounts. Unless you have a phone number you wont be able to ise İstanbulkart. doesnt work with email verification. password box keeps warning even for proper passwords. I wasnt able to use it.

Very bad application

2023-03-12

This is the third time my money is out of the account but it doesn't charge the card, it's not recommended at all

Bad application

2023-04-10

It’s work only for Turks people

Terrible App

2023-05-12

Useless app. İstanbulkart doesn’t work for foreigners. What a shame!

It doesn’t work

2023-06-12

İstanbulkart it doesn’t work at least for me

Missing

2023-07-14

There is no option to register with Serbian phone number

Each time i open it requires login

2023-08-14

The last app version requires login each time i open it

Don’t bother if you are not Turkish.

2023-09-15

So, if you do not have a TR phone number or a TR ID number, you can’t register or buy credits for your card online. It also would not accept foreign ccs. Basically, it is not planned for foreigners use. What shame in a city that claims to be both European and Asian.
If you are TR, you have to provide your unique ID number which is the exact same thing as being asked your SSN to buy a Metrocard in NY. Save yourself the headache, travel by cab. With the exchange rate, you’d be saving merely pennies on mass transit.

Apple Pay Ve wallet entegrasyonu yapılmalı

2023-10-17

Dünyanın bazı ülkelerinde ulaşım kartı doğrudan apple Wallet uygulamasına eklenerek oradan NFC ile kullanılabiliyor. İstanbul gibi büyük bir şehrin de bu sisteme dahil olması bence faydalı olacaktır.

Needs improvement But good

2023-11-17

Finally works for foreigners and its very helpful. But the user interface is from 10 years ago and a bit confusing. Also please allow for credit card auto fill from my saved credit cards. Thank you.

Why?

2023-12-19

Topped up, app draws money from bank account. Then it asked me to go replace my card in a nearest station to add the money to the card.

Problem

2024-01-19

Yeni update Para yükleme problem

Could not sign up as a foreigner

2024-11-17

It keeps telling me to check TC number

Foreigners can’t use the app!

2024-11-17

Even though I have a valid foreigner ID, İstanbulkart doesn’t recognize it!

Available in 4 languages

2024-11-17

BUT if you are a tourist you can not log in. Waste of space and time.

Bad Bad

2024-11-17

İstanbulkart Stole my money 3 time i charg my card about 150 TL then my card not charged No Money in my card

QR ile Ödeme

2024-11-17

QR kodu ile ödemeyi öğrenci veya indirmli kart sahiplerinin de indirimli olarak dijital ödemeye olanak sağlanması için alt yapının buna göre entegre edilmesi bizlere de kolaylık sağlanır. Özellikle bu dönemde temas etmeden ödeme yapabiliriz.



Is İstanbulkart Safe? 🤗🙏


Yes. İstanbulkart - Dijital Kartım is very safe to use. This is based on our NLP (Natural language processing) analysis of over 178 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.6/5 . Justuseapp Safety Score for İstanbulkart Is 41.7/100.


Is İstanbulkart Legit? 💯


Yes. İstanbulkart - Dijital Kartım is a totally legit app. This conclusion was arrived at by running over 178 İstanbulkart - Dijital Kartım User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for İstanbulkart Is 100/100..


Is İstanbulkart - Dijital Kartım not working? 🚨


İstanbulkart - Dijital Kartım works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with İstanbulkart - Dijital Kartım? Post a Review




Features

- İstanbulkart balance and subscription top-up

- Balance and subscription top-up to digital card

- Login with face and fingerprint

- Renewed login process

- HES code matching

- İstanbulkart visa

- Performing an instruction for the card with NFC

- Follow up of the processes of participating in campaigns and receiving rewards

- Users can see the nearest transportation and non-transportation payment and top-up point where İstanbulkart is valid.

  Customer Service/Support
Developer:
Belbim