MyPrime Reviews

MyPrime Reviews

Published by on 2026-03-05

🏷️ About: Prime Bank’s new and modern internet banking app MyPrime app gives you the power to do even more, right from your smartphone, no matter where you are. You can check your account balance, transfer funds, pay the bills, recharge your mobile, view account activities, transfer history and lots more! Conveniently manage your accounts, credit cards, deposits and loans with the MyPrime Internet Banking app.


       


Is MyPrime Safe to Use?

We Investigate the app owner's website (Primebank.com.bd), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
60.8%

😎 Positive experience
39.2%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 90 combined software reviews.

Is MyPrime Safe?
MyPrime appears generally safe, but use with caution.
39.2/100

  Safety Analysis »»

Is MyPrime Legit?
MyPrime appears legitimate, though exercise caution.
39.2/100



Read 13 Customer Service Reviews 😠💢

3.7 out of 5
Read this before you open an account in prime bank

If you never experienced to be humiliated by a private bank staff than you should open an account in this bank and it’s totally free. Their staff are all high born( as they behave ). May be you are a millionaire but you will be treated as a relief recipient there if you are not familiar to them. Specially their uttara branch which is in siaam tower, rajlokkhi is the worst one. They have some lady staff and their attitude ( can’t find the perfect words to describe)😡😡

Very, very frustrating

MyPrime doesn’t perform well at all. The registration process is extremely frustrating. Right now, I’ve pressed the Login button some 50 times, didn’t work. I deleted and reinstalled MyPrime , and now the submit button doesn’t work. These are basic UX problems that remain unresolved.

Very Bad

am facing problem to complete this app app registration in my iOS device after OTP arrives. When I put the OTP in to field and press Submit button it does not do any response.
I have sent email to corresponding Authority what they have send me in reply was a manual . But this is not the solution I guess.

Unable to add pass the Add new Device option!!!

Cannot login from my iPhone as the new device OTP screen doesn’t pass to the next page. So no OTP and cannot verify the login process!

Please fix it!

Just like a mobile website

It's like I'm using a website added to my Home Screen from Safari

Force restart

It's not working

Request for Edit Option on MyPrime App

Hello, Developer Team,

I would like to request the addition of an edit option for the email ID and phone number on the this app app.

Thank you!

Touch ID requires

This is very necessary app but entering into MyPrime is very difficult. Difficulties may remove adding Touch ID to MyPrime .

PROBLEM AFTER UPDATE

I CAN'T SEE ANY STATUS OF MY ANY ACCOUNT, DEPOSIT,CARD AFTER UPDATING TO 2.0.6 VERSION. PLEASE FIX URGENTLY.

Need bank to bKash

Overall Nice app
But we need to transfer bKash to Bank
So please bring that feature

Bank in your pocket

One of the best mobile banking app. Fast and smooth.

Very nice and useful app

I like MyPrime

awesome ux

no lag no waiting
one word awesome app



Is MyPrime Safe? 🙏

MyPrime appears generally safe, but use with caution. JustUseApp Safety Score for MyPrime is 39.2/100.
This assessment is based on our NLP analysis of 90 user reviews. Combined with the app store average rating of 3.7/5.

Safety Analysis

54.1% of users say app is safe 👍
54.1%

31.1% of users say app is risky 🚨
31.1%

14.8% of users have some concerns ⚠️
14.8%


Is MyPrime Legit? 💯

MyPrime appears legitimate, though exercise caution. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for MyPrime is 39.2/100 .
This conclusion is based on analysis of 90 user reviews.

🔏 Privacy & Data Safety

MyPrime collected the following data from you:

  • Data Not Collected:



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Features

You can check your account balance, transfer funds, pay the bills, recharge your mobile, view account activities, transfer history and lots more! Conveniently manage your accounts, credit cards, deposits and loans with the MyPrime Internet Banking app.

Prime Bank’s new and modern internet banking app MyPrime app gives you the power to do even more, right from your smartphone, no matter where you are.

Prime Bank is a top-tier second generation local commercial bank in Bangladesh established in 1995.

Prime Bank's operational footprint is spread all over the country with146 branches and 170 ATM locations.

This bank is best known for its expertise in Corporate and Institutional Banking and its innovative Digital Banking services.

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