Contact MyPrime

Contact MyPrime Support


Company Name:

About: Prime Bank’s new and modern internet banking app MyPrime app gives you the
power to do even more, right from your smartphone, no matter where you are. You
can check your account balance, transfer funds, pay the bills, recharge your
mobile, view account activities, transfer history and lots more! Conveniently
manage your accounts, credit cards, deposits and loans with the MyPrime Internet
Banking app.


 
  2026-03-05

MyPrime Customer Service 💢

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NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Prime Bank Limited



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit MyPrime Website

Privacy Policy: https://mapps.primebank.com.bd/privacy_policy.html

Developer: Prime Bank PLC.





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Protect your data and wallet. We investigate the developer's website (Primebank.com.bd), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

3.7 out of 5

Read this before you open an account in prime bank

2025-03-11

by Sa Anik

If you never experienced to be humiliated by a private bank staff than you should open an account in this bank and it’s totally free. Their staff are all high born( as they behave ). May be you are a millionaire but you will be treated as a relief recipient there if you are not familiar to them. Specially their uttara branch which is in siaam tower, rajlokkhi is the worst one. They have some lady staff and their attitude ( can’t find the perfect words to describe)😡😡

Very, very frustrating

2025-03-12

by The Makazoid

The app doesn’t perform well at all. The registration process is extremely frustrating. Right now, I’ve pressed the Login button some 50 times, didn’t work. I deleted and reinstalled the app, and now the submit button doesn’t work. These are basic UX problems that remain unresolved.

Very Bad

2025-03-13

by Dipon Kumar

am facing problem to complete MYPRIME app registration in my iOS device after OTP arrives. When I put the OTP in to field and press Submit button it does not do any response.
I have sent email to corresponding Authority what they have send me in reply was a manual . But this is not the solution I guess.




Have a Problem with MyPrime? Report Issue




Why should I report an Issue with MyPrime?

  1. Pulling issues faced by users like you is a good way to draw attention of MyPrime to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a MyPrime customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MyPrime.


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