ePayroll and Aussiepay app not working? crashes or has problems?

ePayroll and Aussiepay Status

Last Updated on 2019-09-25 by Employgroup

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3 User reports:
App has problems

User reports 3

⚠️ Most reported problems ⚠️

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Common ePayroll and Aussiepay Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ePayroll and Aussiepay app on iOS and Android devices. Solve all ePayroll and Aussiepay app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ePayroll and Aussiepay iPhone Issues and Solutions

ePayroll and Aussiepay iOS app crashes, not working, errors
ePayroll and Aussiepay iOS app network issues
ePayroll and Aussiepay on iOS has black/white screen

ePayroll and Aussiepay Android App Issues and Solutions

ePayroll and Aussiepay has errors/crashing/not working
ePayroll and Aussiepay server network connectivity issues
ePayroll and Aussiepay has black screen

ePayroll and Aussiepay iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ePayroll and Aussiepay app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ePayroll and Aussiepay app crashes or not working on Iphone (iOS):

Close and restart the ePayroll and Aussiepay app on iPhone
Update ePayroll and Aussiepay app to the Latest Version for iOS
Uninstall and reinstall ePayroll and Aussiepay iPhone app
Update your iPhone to the latest iOS version

Fix ePayroll and Aussiepay on iPhone unable to connect to server/internet connection issues::

To resolve ePayroll and Aussiepay network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ePayroll and Aussiepay black/white screen (blank screen) on iPhone:

Follow the ePayroll and Aussiepay iOS app troubleshooting guide Here →

ePayroll and Aussiepay Android App Issues and Solutions

Fix ePayroll and Aussiepay not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ePayroll and Aussiepay app issues:

Force Stop the ePayroll and Aussiepay App
1. On android, goto "Settings" » click ePayroll and Aussiepay app. » click "Force Stop".

Update ePayroll and Aussiepay to the latest version on PlayStore

Clear ePayroll and Aussiepay App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ePayroll and Aussiepay app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ePayroll and Aussiepay.

Fix ePayroll and Aussiepay unable to contact server/ ePayroll and Aussiepay internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ePayroll and Aussiepay » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ePayroll and Aussiepay » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ePayroll and Aussiepay on android.

Solve ePayroll and Aussiepay black/white screens issue on Android:

Follow the ePayroll and Aussiepay android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Employgroup, developers of ePayroll and Aussiepay.

About this app

The Aussiepay & ePayroll Mobile App is an innovative employee self-service application designed for Aussiepay, ePayroll and eCorporate clients. ePayrollandAussiepay allows employees to view all their payslip details, apply for leave, project annual leave, apply for expenses reimbursements and record their contact and next of kin detail. The details are available anytime from anywhere. Information is delivered securely and safely to all mobile devices.