Hippo Magic app not working? crashes or has problems?

Hippo Magic Status

Little Hippo’s AR books exist at the intersection of gaming and reading,
technology and literacy, imagination and education. Using innovative augmented
reality technology, Little Hippo books engage and excite the most reluctant
readers with intuitive, interactive technology.

I have a problem with Hippo Magic

Are you having issues? Select the issue you are having below and provide feedback to Hippo Magic.

User reports:
App has problems

User reports 2

problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else

150.0%

Not working

100.0%

Reported Issues: 3 Comments

By Ada yang 1 month ago

iOS系統無法下載安裝

By Tamex 3 months ago

I couldn't download on my Android phone. I have Samsung A13 from T-Mobile. I couldn't even download. Message comes saying it won't work on my phone.

By Francois 1 year ago

App freezes in cover scanning phase.

Common dislikes about Hippo Magic app

- App gets stuck at 69%

- Randomly downloads a different book

- Glitching and freezing on the page

Have a Problem with Hippo Magic? Report Issue

Common Hippo Magic Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Hippo Magic app on iOS and Android devices. Solve all Hippo Magic app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Hippo Magic iPhone Issues and Solutions

Hippo Magic iOS app crashes, not working, errors
Hippo Magic iOS app network issues
Hippo Magic on iOS has black/white screen

Hippo Magic Android App Issues and Solutions

Hippo Magic has errors/crashing/not working
Hippo Magic server network connectivity issues
Hippo Magic has black screen

Hippo Magic iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Hippo Magic app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Hippo Magic app crashes or not working on Iphone (iOS):

Close and restart the Hippo Magic app on iPhone
Update Hippo Magic app to the Latest Version for iOS
Uninstall and reinstall Hippo Magic iPhone app
Update your iPhone to the latest iOS version

Fix Hippo Magic on iPhone unable to connect to server/internet connection issues::

To resolve Hippo Magic network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Hippo Magic black/white screen (blank screen) on iPhone:

Follow the Hippo Magic iOS app troubleshooting guide Here →

Hippo Magic Android App Issues and Solutions

Fix Hippo Magic not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Hippo Magic app issues:

Force Stop the Hippo Magic App
1. On android, goto "Settings" » click Hippo Magic app. » click "Force Stop".

Update Hippo Magic to the latest version on PlayStore

Clear Hippo Magic App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Hippo Magic app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Hippo Magic.

Fix Hippo Magic unable to contact server/ Hippo Magic internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Hippo Magic » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Hippo Magic » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Hippo Magic on android.

Solve Hippo Magic black/white screens issue on Android:

Follow the Hippo Magic android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Tigra Live Animations LLC, developers of Hippo Magic.

Verified email

Contact e-Mail: [email protected]

100% Contact Match

Developer: Tigra Live Animations

E-Mail: [email protected]

Website: Visit Hippo Magic Website

About this app

Using innovative augmented reality technology, Little Hippo books engage and excite the most reluctant readers with intuitive, interactive technology. Little Hippo’s AR books exist at the intersection of gaming and reading, technology and literacy, imagination and education. Just point your device at the pages marked with the Little Hippo logo at the bottom and see the 4D Magic come to life. If something is not clear, please read the tips in HippoMagic or follow the instructions on the back of the book. Just e-mail us if something does not work, we will do our best to help. For additional information, please contact us at info@littlehippoar.