Company Name: Tigra Live Animations LLC
About: Little Hippo’s AR books exist at the intersection of gaming and reading,
technology and literacy, imagination and education. Using innovative augmented
reality technology, Little Hippo books engage and excite the most reluctant
readers with intuitive, interactive technology.
Listed below are our top recommendations on how to get in contact with Hippo Magic. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Hippo Magic. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Tigra Live Animations LLC
Contact e-Mail: [email protected]
App won’t fully load. Keeps saying to check internet connection
by 16230826
This seems like it would be a fun feature and my toddler was so excited when I showed her this. Now I just have an upset toddler thanks to the app not downloading the book. It stops at... you guessed it....69% What’s even more disappointing is that after having this issue on two different phones I look to the reviews I and sooooo many people are having the same problem. And even more disappointing is that the developer responded to a comment in May suggesting they fixed the problem and yet there’s almost another years worth of reviews stating otherwise. I think what I find the most upsetting is that this isn’t just a click bait app. This is on a book in a store advertised towards children and then letting them down. Fix the problem or stop selling the books.
by Esther0000912
I attempted to follow the instructions. Starts out with scanning the cover that worked okay(ish). It successfully downloaded the correct book all except one time randomly downloaded a different book. Scanning the page technically “worked” it knew what page I was looking at but it was horrible glitching and random things would freeze on the page covering most if not all my screen.
by Ronin Wanders
This is a great app with a lot of potential. My 2 year old daughter loves it when it works. We have “Let’s Learn Counting”.
First off, the app doesn’t always recognize the correct book. When it does, then another problem occurs. After I scan the cover and the next scannable page, it often still plays the cover animation while trying to play the new animation. This happens most with the number 4.
Another problem that I’ve often experienced is when using the pages with the bigger numbers and more things to find. It’s rarely recognizes the finger taps when looking at the off the screen view.
I am using a fully updated iPhone 11.
I hope these issues can be fixed, because this app has great potential to be awesome!
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