My RUSH Status
Are you having issues? Select the issue you are having below and provide feedback to My RUSH.
problems reported in the last 24 hours
Summary of My RUSH Problems 😠👌🔥
- Times out login aggressively
- Does not remember password
- Weird bugs
- Cannot enter birthday
- Endless loop of errors
2 Reported Issues: 😵🆘🛟🚨📢
When I launch My Rush app on my iPhone, it flashes the first, green screen then closes. Is there an iOS version minimum requirement? The Northwestern app, also Epic, works fine.
Constant crash reports, won't open. I restart my phone, it becomes even worse. When will there be a fix to the problem?
Have a Problem with My RUSH Mobile? Report Issue
Common My RUSH Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot My RUSH app on iOS and Android devices. Solve all My RUSH app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Rush University Medical Center, developers of My RUSH.
The My Rush app provides mobile, on-the-go access to your health record so you can manage your care on a single, secure platform. MyRUSH is also integrated with the Apple Health App using Apple's Healthkit capability, which allows you to download your medical and immunization records directly from your electronic health record to your iPhone.
