LEGO Status

Last Updated on 2025-01-31 by LEGO

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⚠️ Most reported problems ⚠️

Not working

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Something else

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24 hour clock ⏰

Danielle Fearn 2023-10-30

We have all the stickers but the African animal ones. How do we get these?

Showing 1-1 of 1 reported issues:

Common LEGO Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve LEGO network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the LEGO App
1. On android, goto Settings » LEGO » click [Force Stop]

Clear LEGO App Cache and Data:
1. On android, goto Settings » Apps » LEGO » Storage » click [Clear Data] option. This clears both data and cache.
2. restart LEGO.

On android, goto Settings » Apps or Manage Apps tab.
Click LEGO » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto LEGO » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch LEGO

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Developer: LEGO System A/S

Apr 03, 2025, 03:15 PM
a user from Brussels, Belgium reported problems with LEGO : Not working
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