Contact LEGO Support
Company Name: LEGO
About: The LEGO Group is a family-owned company based in Billund, Denmark and best known for the
manufacture of LEGO-brand toys.
Headquarters: Billund, Syddanmark, Denmark.
LEGO Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with LEGO® DUPLO® Connected Train. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact LEGO® DUPLO® Connected Train. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of LEGO
Verified email ✔✔
E-Mail: googleplayapps@lego.com
Website: 🌍 Visit LEGO Website
Privacy Policy: https://www.lego.com/privacy-policy
Developer: LEGO System A/S
More Matches
Get Pricing Info for The LEGO GroupContact The LEGO Group! Or Contact Support
Need help using The LEGO Group? Try their Help Center now!
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Social Support and Contacts
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The LEGO Group on LinkedIn!
Privacy & Terms:
https://www.lego.com/de-de/service?ignorereferer=true
https://www.lego.com/privacy-policy
https://www.lego.com/legal/notices-and-policies/terms-of-use-for-lego-apps/
Read 3 Customer Service Reviews 😭😔💔
Obviously not tested on children
by Morganb67
Virtually every control for the train is right on the edge of the screen, and you slide your finger to operate the controls. Well, guess what? Apple engineers use the exact same ‘swipe from the edge’ motion to switch between apps. Try explaining to a 2 or 3 year old that they can’t actually touch the edge of the phone when trying to grab the speed control knob which is literally .1” away from the edge of the screen. If your child isn’t exactly precise in their finger position they end up starting to switch between apps, and the instant you begin to switch apps, the Bluetooth connection is disconnected and you must wait about 5 seconds for it to reconnect. Incredibly frustrating. Even more so when you realize all the LEGO developers had to do to discover this issue is let one or two children use the app for all of 5 minutes before they realized how big of a design flaw this layout is.
Did developers test this app on an iPad?
by Smapticus
Concur with others... the train won’t connect with my iPad Pro. Inches away, Bluetooth is enabled, and location services are on (the app doesn’t appear on the Location Services list, so can’t be enabled individually).
Also, for anyone that uses an iPad with a stand (almost everyone) the app is stuck in an upside down position.
So yea, not good.
2cd review
by Fgfgdrer
No sound from this app on iPad Air 2. Newest iOS and rebooted multiple times. Reloaded app several times. Tech support seems nonexistent. Ipad says this is compatible. Useless if it’s not for iPad it shouldn’t be marketed as such.
Have a Problem with LEGO® DUPLO® Connected Train? Report Issue
Why should I report an Issue with LEGO® DUPLO® Connected Train?
- Pulling issues faced by users like you is a good way to draw attention of LEGO® DUPLO® Connected Train to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a LEGO® DUPLO® Connected Train customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using LEGO® DUPLO® Connected Train.
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