LEGO app not working? crashes or has problems?

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I have a problem with LEGO

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⚠️ Most reported problems ⚠️

Not working
53.8%

Screen
23.1%

Something else
12.8%

Photo/Video
10.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of LEGO Problems 😠👌🔥

-Mario is stuck in a Bluetooth phase

-The light at the bottom flashes for a second but doesn’t stay on

-Mario always has the flashing Bluetooth logo on his chest when I turn him on

-The app is now laggy and glitchy

-Cannot see digital collection anymore

  5 Reported Issues: 😵🆘🛟🚨📢

Matt Eaton
2023-12-26

Keeps crashing mid build on my son's kindle fire tablet that's brand new

Katie
2022-11-14

Hello please help! Purchased a new Luigi on the starter course- initially worked but now only displaying a green screen? Makes some noises but mainly a green screen. Tried factory and app reset but no luck. Thank you all!

Kindaichi
2022-07-12

This app no longer works, it froze on loading screen anytime

Soncerray Bolling
2022-06-03

App still not working. Sitting on updating progress button. Star game goes to black screen. Keeps making ,Ed repeat log on steps and parent approval! This is a waste! Then you charged me $.50 to “verify” I’m an adult, after asking for my social security number (outrageous) AND it still doesn’t work! The fact that you don’t provide an instruction book and force people to download and use an app that have NEVER WORKED correctly for us! This is our 4th Lego Mario set and the hassle isn’t worth it!

Meagan Crist
2022-05-31

App will not log in. Continues to sit on the initial loading screen, but never actually logs into the app.

Showing 1-5 of 5

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Common LEGO Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot LEGO app on iOS and Android devices. Solve all LEGO app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. LEGO iPhone Issues and Solutions

  2. LEGO Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at LEGO, developers of LEGO.




About this app

The instructions are live in LEGO , so no trees get hurt. ·      Check out tutorial videos packed with tips and tricks to take your skills to the next level. ·      Keep track of your coins after completing a level in real life with at-a-glance results for collected coins, defeated enemies and completed obstacles. ·      Eat a fruit to trigger happy reactions and earn extra coins with your this app® Super Mario™ interactive figure.  Or gift the fruit to friends or another interactive figure (not included) for more social play. ·      Put your skills to the test with an inspiring collection of fun challenges. ·      Remember your favourite this app® Super Mario™ moments by saving them to your gallery and sharing your creations in a safe this app ecosystem. ·      Create or sign in to your this app® Account to synchronize your progress across all your devices. ·      Tag your friends to let them know when you upload new pictures. ·     Pin your favourite creations that others have shared so you can easily find them again.  ·      Establish a connection between LEGO and this app® Mario™, this app® Luigi™ and/or this app® Peach™. · Build your sets, easily add them to your digital collection and expand your personalized this app® Super Mario™ universe (remember, always begin with the Starter Course! · Get easy-to-use 3D building instructions for all of your this app® Super Mario™ sets.  The this app® Super Mario™ sets are sold separately. Need help with LEGO ?  We only share our own marketing content and communication (such as news about this app sets and other this app games) with the aim of inspiring children’s creative play.  You accept our privacy policy and terms of use for apps if you download LEGO. Read more on app. com/legal-notice/Privacy-Policy and app.  "this app, the this app logo and the Brick and Knob configurations are trademarks and/or copyrights of the this app Group.  Is your device compatible? Check it at this app. com/devicecheck.  Ask for your parents’ permission before going online.  Contact our Consumer Service.  We don’t do third-party advertising.  For contact details, hop over to app.