LEGO app not working? crashes or has problems?

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29 User reports:
App has problems
 User reports 29

⚠️ Most reported problems ⚠️
Not working
44.1%

Screen
23.5%

Something else
14.7%

Login
11.8%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of LEGO Problems 🔥

-Mario is stuck in a Bluetooth phase

-The light at the bottom flashes for a second but doesn’t stay on

-Mario always has the flashing Bluetooth logo on his chest when I turn him on

-The app is now laggy and glitchy

-Cannot see digital collection anymore

📋 5 Reported Issues:

M
Matt Eaton 2023-12-26

Keeps crashing mid build on my son's kindle fire tablet that's brand new

K
Katie 2022-11-14

Hello please help! Purchased a new Luigi on the starter course- initially worked but now only displaying a green screen? Makes some noises but mainly a green screen. Tried factory and app reset but no luck. Thank you all!

K
Kindaichi 2022-07-12

This app no longer works, it froze on loading screen anytime

S
Soncerray Bolling 2022-06-03

App still not working. Sitting on updating progress button. Star game goes to black screen. Keeps making ,Ed repeat log on steps and parent approval! This is a waste! Then you charged me $.50 to “verify” I’m an adult, after asking for my social security number (outrageous) AND it still doesn’t work! The fact that you don’t provide an instruction book and force people to download and use an app that have NEVER WORKED correctly for us! This is our 4th Lego Mario set and the hassle isn’t worth it!

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M
Meagan Crist 2022-05-31

App will not log in. Continues to sit on the initial loading screen, but never actually logs into the app.

Showing 1-5 of 5 reported issues:

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Common LEGO Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. LEGO iPhone Issues and Solutions

  2. LEGO Android App Issues and Solutions


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Developer: LEGO System A/S




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