360Robot app not working? crashes or has problems?

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I have a problem with 360Robot

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⚠️ Most reported problems ⚠️

Not working
35.0%

Connection
30.0%

Something else
30.0%

Screen
5.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of 360Robot Problems 😠👌🔥

- Instructions did not include how to set up for multi-level cleaning

- App lags and takes time to respond

- App logs out of other devices

- Difficult to reset password

- Notifications are all or nothing

  6 Reported Issues: 😵🆘🛟🚨📢

Jans Kampman
2023-02-03

My app gives me a "Network error" and I can't log in again. Tested my WiFi and it's fine

David Jones
2022-07-14

Hello, when I start up the app on my screen it works fine but, it refuses to close. if I do a close all command it refuses. It is always running. Item 2, how do I get my robot 360 S5 to work with Alexa?

David Jones
2022-07-14

Hello, when I start up the app on my screen it works fine but, it refuses to close. if I do a close all command it refuses. It is always running.

Amy
2022-07-07

When I turn on the app it cannot load a map. I tried to load one from favorites but times out. It goes by so fast I can’t get the error number. When I start it, the robot only cleans the last rooms selected. Not even a whole house cleaning to reset the map.

Logan Turner
2022-06-23

The 360robot app is not working, loading, or connecting. Therefore, cannot connect to the robot itself. This has been happening for the last 3 weeks. We have removed and reuploaded the app multiple times and the wireless connection is working. Please advice

Roberto Tejeda
2022-04-25

Cannot connect robot to my phone, I have a Pixel 5 and it's really not working, tried everything, What can I do

Showing 1-6 of 6

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Common 360Robot Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Beijing Qihoo Technology Co Ltd, developers of 360Robot.




About this app

It supports a series of operations, including cleaning mode selection, cleaning plan customization, automatic or manual rooms partitioning, sweeping or mopping off-limit area setting, linear virtual wall creation, automatic prompts for setting smart off-limit areas, which consist of various off-limit areas, upon device becoming trapped, viewing cleaning routes in real time, and appointing cleaning times.  this app is an app for the 360 Smart Robot Vacuum Cleaner.  Explore more at this app!