360Robot app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️
Something else
66.7%

Connection
22.2%

Not working
11.1%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of 360Robot Problems 🔥

- Instructions did not include how to set up for multi-level cleaning

- App lags and takes time to respond

- App logs out of other devices

- Difficult to reset password

- Notifications are all or nothing

📋 6 Reported Issues:

J
Jans Kampman 2023-02-03

My app gives me a "Network error" and I can't log in again. Tested my WiFi and it's fine

D
David Jones 2022-07-14

Hello, when I start up the app on my screen it works fine but, it refuses to close. if I do a close all command it refuses. It is always running. Item 2, how do I get my robot 360 S5 to work with Alexa?

D
David Jones 2022-07-14

Hello, when I start up the app on my screen it works fine but, it refuses to close. if I do a close all command it refuses. It is always running.

A
Amy 2022-07-07

When I turn on the app it cannot load a map. I tried to load one from favorites but times out. It goes by so fast I can’t get the error number. When I start it, the robot only cleans the last rooms selected. Not even a whole house cleaning to reset the map.

L
Logan Turner 2022-06-23

The 360robot app is not working, loading, or connecting. Therefore, cannot connect to the robot itself. This has been happening for the last 3 weeks. We have removed and reuploaded the app multiple times and the wireless connection is working. Please advice

R
Roberto Tejeda 2022-04-25

Cannot connect robot to my phone, I have a Pixel 5 and it's really not working, tried everything, What can I do

Showing 1-6 of 6 reported issues:

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