Alliant Energy app not working? crashes or has problems?

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Published by Alliant Energy on 2023-12-20

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Common dislikes about Alliant Energy app

- Issues with registering an account

- Unable to reset password with user ID

- Customer service unable to fix issue

Have a Problem with Alliant Energy? Report Issue

Common Alliant Energy Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Alliant Energy app on iOS and Android devices. Solve all Alliant Energy app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Alliant Energy iPhone Issues and Solutions

Alliant Energy iOS app crashes, not working, errors
Alliant Energy iOS app network issues
Alliant Energy on iOS has black/white screen

Alliant Energy Android App Issues and Solutions

Alliant Energy has errors/crashing/not working
Alliant Energy server network connectivity issues
Alliant Energy has black screen

Alliant Energy iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Alliant Energy app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Alliant Energy app crashes or not working on Iphone (iOS):

Close and restart the Alliant Energy app on iPhone
Update Alliant Energy app to the Latest Version for iOS
Uninstall and reinstall Alliant Energy iPhone app
Update your iPhone to the latest iOS version

Fix Alliant Energy on iPhone unable to connect to server/internet connection issues::

To resolve Alliant Energy network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Alliant Energy black/white screen (blank screen) on iPhone:

Follow the Alliant Energy iOS app troubleshooting guide Here →

Alliant Energy Android App Issues and Solutions

Fix Alliant Energy not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Alliant Energy app issues:

Force Stop the Alliant Energy App
1. On android, goto "Settings" » click Alliant Energy app. » click "Force Stop".

Update Alliant Energy to the latest version on PlayStore

Clear Alliant Energy App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Alliant Energy app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Alliant Energy.

Fix Alliant Energy unable to contact server/ Alliant Energy internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Alliant Energy » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Alliant Energy » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Alliant Energy on android.

Solve Alliant Energy black/white screens issue on Android:

Follow the Alliant Energy android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Alliant Energy, developers of Alliant Energy.

100% Contact Match

Developer: Alliant Energy

E-Mail: [email protected]

Website: Visit Alliant Energy Website

66.67% Contact Match

Developer: Alliant Credit Union

E-Mail: [email protected]

Website: Visit Alliant Credit Union Website

About this app

Our app helps you simplify your Alliant Energy account so that you can spend your energy on things that matter.