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by Chele C

I said it a year ago $ will say it again; I looked at ‘reviews’ before I downloaded this app. Foolishly I ignored the reviews that many people put about ‘not being able to sign in once their account was established, no account being found, not correct password or having to reset password, then no account still found’!
What an absolute waste of time! As big of a company as Alliant is in Iowa & in Wisconsin, you would think they could dedicate a couple people smart enough to making their website work?
And for you FEW lucky people it does work for & you give it 5 stars, good for you! Don’t bad mouth the majority of us it doesn’t work for!!!
IF I could give this app a less than 1 star, I would!! Do not waste your time, energy or space on your phone!
Michele C.

by Constantine SW

Can not get into my account to save my life. There is an issue with registering an account which results in having a user ID associated with an email address, which can be retrieved through the “forgot my ID” feature, but it won’t let you reset the password with that user ID because it says there is no user ID... despite the system telling you the user ID and email address associated with it. I have called customer service to fix this issue and it apparently can not be fixed!!! I just want to schedule my bill through my account!!!!!!

by Breonda

I’m trying to open the app and it keeps giving me a message stating that I have to update to the newest version. Then there is a update button. However, that just takes me back to the App Store where it’s say open. I’ve tried deleting and downloading again and it still won’t allow me to update the app.
I wish this could be fixed.