Alliant Energy Reviews

Alliant Energy Reviews

Published by on 2021-02-05

Our app helps you simplify your Alliant Energy account so that you can spend
your energy on things that matter. New features in My Account: • Pay with a
credit or debit card • Log in the app with Touch ID or Face ID • View if
your home or business is without power • Setup high usage ale...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

Alliant Energy Reviews

  • By


    I said it a year ago $ will say it again; I looked at ‘reviews’ before I downloaded this app. Foolishly I ignored the reviews that many people put about ‘not being able to sign in once their account was established, no account being found, not correct password or having to reset password, then no account still found’! What an absolute waste of time! As big of a company as Alliant is in Iowa & in Wisconsin, you would think they could dedicate a couple people smart enough to making their website work? And for you FEW lucky people it does work for & you give it 5 stars, good for you! Don’t bad mouth the majority of us it doesn’t work for!!! IF I could give this app a less than 1 star, I would!! Do not waste your time, energy or space on your phone! Michele C.

  • By

    The old app was better

    I liked the ability I had to just punch in my user/password and plunk a couple very obvious buttons to pay my bill. This one takes a few more steps and I fumbled around the first time. Several times its been glitchy. And the email text spam is obnoxious. I scheduled out the payment for the end of December, watched it go through, then two days later- on Christmas morning no less- got texts and emails telling me it was past due. I check the app. Nope- says paid. I check my bank account- there’s the payment right there- not even pending. So, little silly things that waste my time and drive me up the wall. May start mailing checks again. Help keep the USPS afloat.

  • By

    Absolutely useless

    Can not get into my account to save my life. There is an issue with registering an account which results in having a user ID associated with an email address, which can be retrieved through the “forgot my ID” feature, but it won’t let you reset the password with that user ID because it says there is no user ID... despite the system telling you the user ID and email address associated with it. I have called customer service to fix this issue and it apparently can not be fixed!!! I just want to schedule my bill through my account!!!!!!

  • By

    Great app with tons of benefits!

    As the title says... there are so many excellent features with this app that are beyond just paying utility bills. And if that is all you need to do, this app makes it so simple! Look forward to the updates along the way to make me even more knowledgeable about my energy usage! Bravo Alliant Energy, bravo!

  • By

    Easy to use and very helpful

    If you’re smart enough to know how, the app is very easy to use. Easy navigation and the past bills pull up easily in a .pdf format for easy storage. Much better than trying to read the little print on a phone using a browser.

  • By


    You’ll need your account number handy when you sign up. Easy to see current and past bills, get alerts and many other features. Much easier than going to their website.

  • By

    Working for me

    I see that many people have had issues with the app, but I just used it to pay my bill and had no problems. Happy Alliantenergy Customer 😊

  • By

    Horrible App

    Makes it very difficult to pay bill with ease using a debit card. Requires user to submit bank account information instead of just allowing entering in the info at the time of payment. Also users have to call an 800 number to link account to the mobile app. Too many hoops! Not user friendly! I deleted immediately and will continue to mail a check. So much for going paperless.

  • By

    Easier than the website

    The app works well for basic functions, not that you should need to do much with your gas and electric utility. Paying the bill is quick and easy. Please add the ability to save my password or use Touch ID!

  • By

    Alliant customer

    Very well set up app. Easy to use and stay current on bills and important information.

  • By

    So user friendly!

    Super user friendly, and has way more options then the old app!

  • By

    Worst app EVER.

    I can not believe how crappy this app is. If I could give no stars and negative number that’s what my rating would be. First it doesn’t recognize my user name and password for months and I have to call to pay my bill. Then today it finally recognized me but kept saying my payment was declined! Absolute crap !!! Deleting now and forever

  • By


    I really enjoy being able to pay as I am on the go a lot so convenient for me

  • By

    This app is absolute garbage

    Won’t let me log in after confirming my email, attempted multiple times. App always takes me to the website, which is equal garbage. When you call alliant the service isn’t terrible, but their app and website are absolutely god awful. I would get better feedback from a brick, or sending a letter on a dove’s ankle.

  • By

    App Bill Pay Worked

    The app did its job. Easier than using the mobile site.

A better way to Contact apps

You can now contact Alliant Energy customer service directly
via Email using our new site -

Contact Alliant Energy directly

Is Alliant Energy Safe?

Yes. Alliant Energy is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 4,795 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Alliant Energy Is 35.4/100.

Is Alliant Energy Legit?

Yes. Alliant Energy is legit, but not 100% legit to us. This conclusion was arrived at by running over 4,795 Alliant Energy User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Alliant Energy Is 35.4/100.

Is Alliant Energy not working?

Alliant Energy works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with Alliant Energy? Report Issue

Leave a comment:

Why should I report an Issue with Alliant Energy?

  1. Pulling issues faced by users like you is a good way to draw attention of Alliant Energy to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Alliant Energy customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Alliant Energy.

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