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⚠️ Most reported problems ⚠️

Not working
37.1%

Something else
25.9%

Login
22.4%

Account
8.6%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Lancet Labs Problems 😠👌🔥

- Forgotten user name

- Error message when trying to login

- No data to say what test or the results

- App says less than the statement

  31 Reported Issues: 😵🆘🛟🚨📢

Karen Oakley
2024-11-10

Keeps saying my login details are registered to another user, even though pin sent to change password

Karen Oakley
2024-11-10

Keeps saying my login details are registered to another user, even though pin sent to change password

Dorinda
2024-07-30

I can’t register as it says ‘found multiple records where surname differed. Was married now divorced

Feroza Osman
2024-07-23

THE APP IS NOT UPDATING

Thessa Barnard
2024-04-10

Good morning I cannot log into my Lancet app Please help

Etienne Diedericks
2024-03-25

The Lancet App is not updating. Since 2022 there are no results available on the app, even when I tell it to search my ID.

Jennifer
2024-02-18

My app is not updating. Last update was 2019. I have tried uninstalling and reinstalling.

Dominique Boyle
2024-02-14

I can’t register as it says ‘found multiple records where surname differed’. I got remarried and my surname changed a few times. This is very frustrating that I can’t correct it it or register any other way

Barry Cooper
2024-02-05

Lancet App does not show any results after 30th August 2023.

Angie Driver
2024-01-30

When I try and register message comes up saying this ID has more than 1 surname, which is correct as I am divorced and re married? How do I correct this issue?

Angie Driver
2024-01-30

When I try and register message comes up saying this ID has more than 1 surname, which is correct as I am divorced and re married? How do I correct this issue?

Angela Trollip
2024-01-19

Tried to register with my id number but it keeps saying "we found multiple medical records where the patient surname differed'"

Stephanus Basson
2024-01-02

Latest results not updating. Stuck on 21 December 2023.

Sajida Mohamed Dosani
2023-11-14

My app keeps saying multiple errors where name differs But it’s my id number

Noluthando
2023-11-03

Cannot register. Error message stating mutiple surnames registered

Lee Wentink
2023-11-02

I’m struggling to register myself as a patient on the app

Donné Green
2023-10-13

keeps saying ‘ we found multiple medical records where the patient t surname differed’

Anne-Marie Smit
2023-10-12

App doesnt update stuck on 2021. Can see my resualts

Shabnam Hoosen
2023-09-18

Error noted when logging on "we found multiple medical records where the patients surname differed"

Rehana Khan
2023-08-30

Has not updated results.... Showing results for November 2020 nothing else after that

Yvonne Caruana
2023-07-19

New results not loading.

Brody Van Ders Schyff
2023-06-08

My last updated results are from Jan 2023. The app is not updating with my new results.

Sharon
2023-06-04

I can’t log into the app, it keeps giving error message “We found multiple medical records where the patient surname differed"

Mellodene Patricis Willemse
2023-06-02

How do I change some od my details on the lancet app

Susan Ross
2023-05-02

App did not update latest results

Mel
2023-04-09

My lancet recent results are not showing, the last test on the app is from 2021. My personal info is also not updating , my age has not changed on the app.

Marian Dahl
2023-02-04

My lancet app on my mobile phone is not working, had tests done last week Phoned 3rd Feb to report but still not working. Cell number 0833766131.

Anne-Marie Proper
2023-01-29

I can not log in or register into the app which I just downloaded. It says "We found multiple medical records where the patient surname differed" How is it possible if I try to log in with my ID number?

Anna-Mart Liebenberg
2022-12-15

My app haven't updated since Jan 2021. I have had multiple other tests done I would like to see them all.

Cindy
2022-11-18

Lancet app not updating for myself and my son: My ID: 800204 0023 085 My son: 110505 5336 081

Showing 1-30 of 31

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Developer: Electronic Laboratory Services

E-Mail: [email protected]

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About this app

An application that assists doctors with the delivery and viewing of laboratory results from their mobile devices.